Changeset 567

Show
Ignore:
Timestamp:
11/26/2009 06:00:41 PM (4 years ago)
Author:
goodiff
Message:

Modified files:

  • /sixapart/www.livejournal.com/legal/tos.bml
  • /sixapart/www.livejournal.com/legal/privacy.bml
  • /google/video.google.com/support/bin/answer.py?answer=32185
  • /google/video.google.com/support/bin/answer.py?answer=31704
  • /google/video.google.com/support/bin/answer.py?answer=27737&topic=1490
  • /ebay/pages.ebay.com/help/policies/user-agreement.html
  • /ebay/pages.ebay.com/help/policies/privacy-policy.html

GooDiffMonitor run finished @ 2009-11-26 18:00:41.107732

Files:

Legend:

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  • ebay/pages.ebay.com/help/policies/privacy-policy.html

    r548 r567  
    1 [ ](http://www.ebay.com) 
     1[ ](http://www.ebay.com) Must use Buy It Now and PayPal.    
     2[ See conditions ](http://pages.ebay.com/cashbackoffer/terms.html) 
    23 
    34[ Site Map ](http://pages.ebay.com/sitemap.html) 
    45 
    5 All Categories  Antiques  Art  Baby  Books  Business & Industrial  Cameras & Photo  Cell Phones & PDAs  Clothing, Shoes & Accessories  Coins & Paper Money  Collectibles  Computers & Networking  Consumer Electronics  Crafts  Dolls & Bears  DVDs & Movies  Entertainment Memorabilia  Gift Certificates  Health & Beauty  Home & Garden  Jewelry & Watches  Music  Musical Instruments  Pottery & Glass  Real Estate  Specialty Services  Sporting Goods  Sports Mem, Cards & Fan Shop  Stamps  Tickets  Toys & Hobbies  Travel  Video Games  Everything Else  Live Auctions  Partner  [ Advanced Search ](http://search.ebay.com/ws/search/AdvSearch?sofindtype=13) 
    6  
    7 [ Categories  ](http://listings.ebay.com/) [ Motors ](http://www.motors.ebay.com/) [ Express ](http://www.express.ebay.com/) [ Stores ](http://stores.ebay.com/) 
    8  
    9 [ Buy ](http://hub.ebay.com/buy) [ Sell ](http://sell.ebay.com/sell) [ My eBay ](http://my.ebay.com/ws/eBayISAPI.dll?MyEbay&gbh=1) [ Community ](http://hub.ebay.com/community) [ Help ](http://pages.ebay.com/help/index.html) 
     6[ Categories  ](http://shop.ebay.com/allcategories/all-categories) [ Motors ](http://www.motors.ebay.com/) [ Stores ](http://stores.ebay.com/) [ Daily Deal ](http://deals.ebay.com/deals) 
     7 
     8  [ Advanced Search ](http://shop.ebay.com/ebayadvsearch/) 
     9[ Buy ](http://hub.shop.ebay.com) [ Sell ](http://sell.ebay.com/sell) [ My eBay ](http://my.ebay.com/ws/eBayISAPI.dll?MyEbay&gbh=1) [ Community ](http://hub.ebay.com/community) [ Help ](http://pages.ebay.com/help/index.html) 
    1010 
    1111##1##  
    12 ##2##  
    13  
    14   [ Home ](http://www.ebay.com/index.html) > [ Help Topics ](http://pages.ebay.com/help/index.html) >  [ Rules and Policies ](http://pages.ebay.com/help/policies/index.html)  >  [ Rules for Everyone ](http://pages.ebay.com/help/policies/ia/rules_for_everyone.html)  > eBay Privacy Policy  
    15  
    16 #  Help  
    17  
    18 ** eBay Help ** 
    19  
    20 [ Help Topics ](http://pages.ebay.com/help/index.html) 
    21  
    22 [ A-Z Index ](http://pages.ebay.com/help/index/A.html) 
    23  
    24 [ eBay Acronyms ](http://pages.ebay.com/help/newtoebay/acronyms.html) 
    25  
    26 [ eBay Glossary ](http://pages.ebay.com/help/newtoebay/glossary.html) 
    27  
    28 [ Contact Us ](http://contact.ebay.com/ws/eBayISAPI.dll?ShowCUPortal) 
    29  
    30 ** Related Links ** 
    31  
    32 [ Learning Center ](http://pages.ebay.com/education/index.html)              
    33  
    34 [ eBay University ](http://pages.ebay.com/university/index.html) 
    35  
    36 [ Security Center ](http://pages.ebay.com/securitycenter/index.html) 
    37  
    38 [ Contacting Customer Support ](http://pages.ebay.com/help/welcome/about-support.html) 
    39  
    40 [ Community Answer Center ](http://pages.ebay.com/community/answercenter/index.html) 
    41  
    42 ** Was this page helpful? ** 
     12 
     13  [ Home ](http://www.ebay.com/index.html) > [ Help ](http://pages.ebay.com/help/index.html) >  [ Membership & account ](http://pages.ebay.com/help/account.html)  >  [ Protecting your account ](http://pages.ebay.com/help/account/protecting.html)  > Summary of our Privacy Policy  
     14 
     15Help  
     16 
     17** Thanks for your Comment! ** 
     18 
     19Community input helps improve eBay's Help pages.  
     20 
     21We're sorry, but we are not able to post your comment at this time. Please try again later.  
     22 
     23[ Browse help ](http://pages.ebay.com/help/index.html) 
     24 
     25Searching & researching  
     26 
     27[ Finding items ](http://pages.ebay.com/help/search/findingitems.html) 
     28 
     29[ Managing your results ](http://pages.ebay.com/help/search/managingresults.html) 
     30 
     31[ Using Reviews & Guides ](http://pages.ebay.com/help/search/reviewsguides.html) 
     32 
     33Bidding & buying  
     34 
     35[ Buying basics ](http://pages.ebay.com/help/buy/basics.html) 
     36 
     37[ All about bidding ](http://pages.ebay.com/help/buy/aboutbidding.html) 
     38 
     39[ Managing your buying activity ](http://pages.ebay.com/help/buy/managing.html) 
     40 
     41[ Resolving buying problems ](http://pages.ebay.com/help/buy/protecting.html) 
     42 
     43[ Becoming a better buyer ](http://pages.ebay.com/help/buy/betterbuyer.html) 
     44 
     45Selling & seller fees  
     46 
     47[ Selling basics ](http://pages.ebay.com/help/sell/selling-basics.html) 
     48 
     49[ Seller fees ](http://pages.ebay.com/help/sell/seller-fees.html) 
     50 
     51[ Creating effective listings ](http://pages.ebay.com/help/sell/listings.html) 
     52 
     53[ Managing your selling activity ](http://pages.ebay.com/help/sell/managing.html) 
     54 
     55[ Resolving selling problems ](http://pages.ebay.com/help/sell/protecting.html) 
     56 
     57[ Becoming a better seller ](http://pages.ebay.com/help/sell/rampingup.html) 
     58 
     59[ Using selling tools ](http://pages.ebay.com/help/sell/tools.html) 
     60 
     61[ Selling with an eBay Store ](http://pages.ebay.com/help/sell/stores.html) 
     62 
     63Payment & shipping  
     64 
     65[ Paying for items ](http://pages.ebay.com/help/pay/payingforitems.html) 
     66 
     67[ Receiving payment ](http://pages.ebay.com/help/pay/receivingpayment.html) 
     68 
     69[ Packing & shipping items ](http://pages.ebay.com/help/pay/packing.html) 
     70 
     71Feedback  
     72 
     73[ All about Feedback ](http://pages.ebay.com/help/feedback/allaboutfeedback.html) 
     74 
     75Membership & account  
     76 
     77[ Getting started on eBay ](http://pages.ebay.com/help/account/gettingstarted.html) 
     78 
     79[ Registration & signing in ](http://pages.ebay.com/help/account/registration.html) 
     80 
     81[ Managing your account ](http://pages.ebay.com/help/account/managing.html) 
     82 
     83[ Sharing with eBay members ](http://pages.ebay.com/help/account/sharing.html) 
     84 
     85[ Protecting your account ](http://pages.ebay.com/help/account/protecting.html) 
     86 
     87[ Rules & policies ](http://pages.ebay.com/help/policies/overview.html) 
     88 
     89[ eBay glossary ](http://pages.ebay.com/help/account/glossary.html) 
     90 
     91[ eBay acronyms ](http://pages.ebay.com/help/account/acronyms.html) 
     92 
     93[ A-Z index ](http://pages.ebay.com/help/index/A.html) 
     94 
     95** Search the help pages  **    
     96(Does not search for items or products)  [ Tips ](http://pages.ebay.com/help/find/contextual/search-help.html) 
     97 
     98Summary of our Privacy Policy  
     99 
     100This policy tells you about how we use and protect your personal information. To see a summary of this policy, and for more information to answer your privacy concerns, please go to our [ Privacy Central ](http://pages.ebay.com/securitycenter/privacy_central.html) page. We are a TRUSTe licensee. If we do not respond to your question, please [ contact TRUSTe ](http://www.truste.org/consumers/watchdog_complaint.php) . The TRUSTe program covers only information that is collected through the websites covered by this policy. It does not cover information that may be collected through software downloaded from these sites.  
     101 
     102[   ](http://www.truste.org/ivalidate.php?url=www.ebay.com&sealid=101) 
     103 
     104** Contents ** 
     105 
     106  * [ Scope ](#Scope) 
     107 
     108  * [ Collection ](#Collection) 
     109 
     110  * [ Marketing ](#Marketing) 
     111 
     112  * [ Use ](#Use) 
     113 
     114  * [ Our Disclosure of Your Information ](#Disclosure) 
     115 
     116  * [ Information You Share on eBay ](#Activity) 
     117 
     118  * [ Using Information from eBay ](#Using) 
     119 
     120  * [ Cookies ](#Cookies) 
     121 
     122  * [ No Spam, Spyware or Spoofing ](#Spam) 
     123 
     124  * [ Account Protection ](#Protection) 
     125 
     126  * [ Accessing, Reviewing and Changing Your Personal Information ](#Accessing) 
     127 
     128  * [ Security ](#Security) 
     129 
     130  * [ Third Parties ](#Third) 
     131 
     132  * [ General ](#General) 
     133 
     134###  Scope  
     135 
     136This Privacy Policy describes how we handle your personal information for our services on the eBay websites. It applies generally to the eBay.com website and content and other related websites where this policy appears in the footer of the page. Some eBay-branded websites or websites we operate may be governed by separate privacy policies. The policy that applies on any of our domains or subdomains is always the policy that appears in the footer of each website.  
     137 
     138Our subsidiaries' and joint ventures' privacy practices are similar to those described in this Privacy Policy. Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices throughout the global eBay trading community. By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users and is otherwise effective on August 13, 2008.  
     139 
     140###  Collection  
     141 
     142You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in the United States.  
     143 
     144We may collect and store the following personal information:  
     145 
     146  * email address, physical contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;  
     147 
     148  * transactional information based on your activities on the sites (such as bidding, buying, selling, item and content you generate or that relates to your account);  
     149 
     150  * shipping, billing and other information you provide to purchase or ship an item;  
     151 
     152  * community discussions, chats, dispute resolution, correspondence through our sites, and correspondence sent to us;  
     153 
     154  * other information from your interaction with our sites, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;  
     155 
     156  * additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us an ID or bill to verify your address, or to answer additional questions online to help verify your identity or ownership of an item you list);  
     157 
     158  * information from other companies, such as demographic and navigation data; and  
     159 
     160  * other supplemental information from third parties (for example, if you incur a debt to eBay, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law).  
     161 
     162###  Marketing  
     163 
     164We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you don't wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference in My eBay or by following the directions provided with the communication or advertisement.  
     165 
     166###  Use  
     167 
     168Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:  
     169 
     170  * provide the services and customer support you request;  
     171 
     172  * resolve disputes, collect fees, and troubleshoot problems;  
     173 
     174  * prevent potentially prohibited or illegal activities, and enforce our User Agreement;  
     175 
     176  * customize, measure and improve our services, content and advertising;  
     177 
     178  * tell you about our services and those of our corporate family, targeted marketing, service updates, and promotional offers based on your communication preferences; and  
     179 
     180  * compare information for accuracy, and verify it with third parties.  
     181 
     182###  Our Disclosure of Your Information  
     183 
     184We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.  
     185 
     186We may also share your personal information with:  
     187 
     188  * [ Members of the eBay Inc. corporate family ](http://pages.ebay.com/help/policies/privacy-appendix.html#members) --like PayPal, Skype or Shopping.com--to provide joint content and services (like registration, transactions and customer support), to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services and communications. Members of our corporate family will use this information to send you marketing communications only if you've requested their services.  
     189 
     190  * Service providers under contract who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs and co-branded credit cards).  
     191 
     192  * Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).  
     193 
     194  * Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. In such events, we will disclose information relevant to the investigation, such as name, city, state, zip code, telephone number, email address, User ID history, IP address, fraud complaints, and bidding and listing history.  
     195 
     196  * eBay VeRO Program participants under confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, we will disclose name, street address, city, state, zip code, country, phone number, email address and company name.  
     197 
     198  * Other business entities, should we plan to merge with or be acquired by that business entity. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.)  
     199 
     200Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.  
     201 
     202###  Information You Share on eBay  
     203 
     204Your User ID is displayed throughout eBay (and so available to the public), and is connected to all of your eBay activity. Other people can see your bids, purchases, items for sale, storefronts, feedback, ratings and associated comments. Notices sent to other community members about suspicious activity and policy violations on our sites refer to User IDs and specific items. So if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify your eBay activities.  
     205 
     206If you access our sites from a shared computer or a computer in an internet cafe, certain information about you, such as your User ID, activity or reminders from eBay, may also be visible to other individuals who use the computer after you.  
     207 
     208###  Using Information from eBay  
     209 
     210eBay enables you to share personal and financial information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information to facilitate your transactions. When users are involved in a transaction, they [ may have access ](http://pages.ebay.com/help/tp/contacting-members.html#contact) to each other's name, User ID, email address and other contact and shipping information. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.  
     211 
     212You agree to use user information only for:  
     213 
     214  * eBay transaction-related purposes that are not unsolicited commercial messages;  
     215 
     216  * using services offered through eBay (such as escrow, shipping, and fraud complaints), or  
     217 
     218  * other purposes that a user expressly chooses.  
     219 
     220###  Cookies  
     221 
     222We use "cookies" (small files placed on your hard drive) on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety. For more information about why we use cookies, see [ Cookies, Web Beacons, and Your ](http://pages.ebay.com/help/confidence/cookies-web-beacons.html) [ Privacy ](http://pages.ebay.com/help/newtoebay/cookies-web-beacons.html) .  
     223 
     224A few important things you should know about cookies are that:  
     225 
     226  * We offer certain features that are available only through the use of cookies.  
     227 
     228  * We use cookies to help identify you and maintain your signed-in status.  
     229 
     230  * Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.  
     231 
     232  * You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our sites or services.  
     233 
     234  * You may encounter cookies from third parties on certain pages of the sites that we do not control. (For example, if you view a web page created by another user, there may be a cookie placed by that web page.)  
     235 
     236###  No Spam, Spyware or Spoofing  
     237 
     238We and our users do not tolerate spam. Make sure to set your eBay communication preferences so we communicate to you as you prefer. You are not licensed to add other eBay users, even a user who has purchased an item from you, to your mailing list (email or physical mail) without their express consent. To report eBay-related spam or spoof emails to eBay, please forward the email to [ spam@ebay.com ](mailto:spam@ebay.com) or [ spoof@ebay.com ](mailto:spoof@ebay.com) . You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered in our community (via Refer-a-Friend or other tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.  
     239 
     240###  Account Protection  
     241 
     242Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your eBay password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify eBay and change your password.  
     243 
     244###  Accessing, Reviewing and Changing Your Personal Information  
     245 
     246You can see, review and change most of your personal information by signing on to eBay. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our [ eBay User Agreement ](http://pages.ebay.com/help/policies/user-agreement.html) , and take other actions otherwise permitted by law.  
     247 
     248###  Security  
     249 
     250Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.  
     251 
     252###  Third Parties  
     253 
     254Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are bidders, buyers or sellers on our sites or other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. eBay does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.  
     255 
     256###  General  
     257 
     258We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted on the site. In addition, we will notify you through the eBay Message Center. If your questions are not answered online, you may write to us at: eBay Inc. Attn: Legal - Global Privacy Practices, 2145 Hamilton Avenue, San Jose, California 95125, or using the [ Contact Us ](http://contact.ebay.com/ws/eBayISAPI.dll?ContactUs&wftype=2001&rcode=IV%25P10046&subject=Privacy%20Policy&bcrumb=%20Home%20%3E%20Help%20%3E%C2%A0Membership%20%26%20account%C2%A0%3E%C2%A0Protecting%20your%20account%C2%A0%3E%C2%A0Summary%20of%20our%20Privacy%20Policy&instruction=&expirationDate=) form.  
     259 
     260Was this page helpful?  
     261 
    43262Yes  No  
     263 
    44264How can we improve this page? (optional)  
     265 
    45266700 characters left  
    46267 
    47 ** Thanks for your Comment! **    
     268Contact Customer Support  
     269 
     270If you're looking for more help or have a question to ask, please [ contact us. ](http://rover.ebay.com/ws/web/SojRedirect?cid=1237&fwd=http://contact.ebay.com/ws/eBayISAPI.dll?ShowCUPortal)    
     271[ ](http://pages.ebay.com/help/newtoebay/more-answers.html) 
     272 
     273Contact us  
     274 
     275** ** Have a question? We can help.  
     276 
     277####  Ask eBay members  
     278 
     279Get help from other eBay members. Visit the [ Answer Center ](http://pages.ebay.com/community/answercenter/index.html) to post a question.  
     280 
     281** Related help topics ** 
     282 
     283  * [ Appendix to Privacy Policy ](http://pages.ebay.com/help/policies/privacy-appendix.html) 
     284 
     285  * [ Unsolicited Email (Spam) ](http://pages.ebay.com/help/policies/privacy-spam.html) 
     286 
     287  * [ eBay User Agreement ](http://pages.ebay.com/help/policies/user-agreement.html) 
     288 
     289  * [ Managing Your Account with My eBay ](http://pages.ebay.com/help/myebay/manage-my-account.html) 
     290 
     291  
     292 
    48293   
    49 Community input helps improve eBay's Help pages.    
    50    
    51  
    52  
    53 We're sorry, but we are not able to post your comment at this time. Please try again later.    
    54    
    55  
    56  
    57 ** Search the Help pages  ** (Does not search for items or products)    
    58 [ Tips ](http://pages.ebay.com/help/find/contextual/search-help.html)    
    59  
    60  
    61 #  eBay Privacy Policy  
    62  
    63 This policy tells you about how we use and protect your personal information. To see a summary of this policy, and for more information to answer your privacy concerns, please go to our [ Privacy Central ](http://pages.ebay.com/securitycenter/privacy_central.html) page. We are a TRUSTe licensee. If we do not respond to your question, please contact TRUSTe at [ http://www.truste.org/consumers/watchdog_complaint.php ](http://www.truste.org/consumers/watchdog_complaint.php) . For more information on TRUSTe, please go to [ www.truste.org ](http://www.truste.org/) . The TRUSTe program covers only information that is collected through the websites covered by this policy. It does not cover information that may be collected through software downloaded from these sites.  
    64  
    65 [ ](http://www.truste.org/ivalidate.php?url=www.ebay.com&sealid=101) 
    66  
    67 ** Contents ** 
    68  
    69   * [ Scope ](#Scope) 
    70  
    71   * [ Collection ](#Collection) 
    72  
    73   * [ Marketing ](#Marketing) 
    74  
    75   * [ Use ](#Use) 
    76  
    77   * [ Our Disclosure of Your Information ](#Disclosure) 
    78  
    79   * [ Activity Associated with User IDs ](#Activity) 
    80  
    81   * [ Using Information from eBay ](#Using) 
    82  
    83   * [ Cookies ](#Cookies) 
    84  
    85   * [ No Spam, Spyware or Spoofing ](#Spam) 
    86  
    87   * [ Account Protection ](#Protection) 
    88  
    89   * [ Accessing, Reviewing and Changing Your Personal Information ](#Accessing) 
    90  
    91   * [ Security ](#Security) 
    92  
    93   * [ Third Parties ](#Third) 
    94  
    95   * [ General ](#General) 
    96  
    97 ###  Scope  
    98  
    99 This Privacy Policy describes how we handle your personal information for our services on the eBay websites. It applies generally to the eBay.com website and other related websites where this policy appears in the footer of the page. Some eBay-branded websites or websites we operate may be governed by separate privacy policies. The policy that applies on any of our domains or subdomains is always the policy that appears in the footer of each website.  
    100  
    101 Our subsidiaries' and joint ventures' privacy practices are similar to those described in this Privacy Policy. Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices throughout the global eBay trading community. By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users and is otherwise effective on July 9, 2007.  
    102  
    103 ###  Collection  
    104  
    105 You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in the United States.  
    106  
    107 We may collect and store the following personal information:  
    108  
    109   * email address, physical contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;  
    110  
    111   * transactional information based on your activities on the sites (such as bidding, buying, selling, item and content you generate or that relates to your account);  
    112  
    113   * shipping, billing and other information you provide to purchase or ship an item;  
    114  
    115   * community discussions, chats, dispute resolution, correspondence through our sites, and correspondence sent to us;  
    116  
    117   * other information from your interaction with our sites, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;  
    118  
    119   * information from other companies, such as demographic and traffic data; and  
    120  
    121   * other supplemental information from third parties (for example, if you incur a debt to eBay, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law; or if the information you provide cannot be verified, we may ask you to send us additional information, such as your driver license, credit card statement, or a recent utility bill or other information confirming your address, or to answer additional questions online to help verify your information).  
    122  
    123 ###  Marketing  
    124  
    125 We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you don't wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference once you sign-on in My eBay (or similar account status page) or by following the directions provided in an email or from a link on the advertisement.  
    126  
    127 ###  Use  
    128  
    129 Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:  
    130  
    131   * provide the services and customer support you request;  
    132  
    133   * resolve disputes, collect fees, and troubleshoot problems;  
    134  
    135   * prevent potentially prohibited or illegal activities, and enforce our User Agreement;  
    136  
    137   * customize, measure and improve our services, content and advertising;  
    138  
    139   * tell you about targeted marketing, service updates, and promotional offers based on your communication preferences; and  
    140  
    141   * compare information for accuracy, and verify it with third parties.  
    142  
    143 ###  Our Disclosure of Your Information  
    144  
    145 We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety.  
    146  
    147 We may also share your personal information with:  
    148  
    149   * Members of our corporate family to help detect and prevent potentially illegal acts and provide joint content and services (for example, registration, transactions and customer support). Our corporate affiliates will send marketing communications only to users who request these services.  
    150  
    151   * Service providers under contract who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs and co-branded credit cards).  
    152  
    153   * Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).  
    154  
    155   * Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. In such events, we will disclose information relevant to the investigation, such as name, city, state, zip code, telephone number, email address, User ID history, IP address, fraud complaints, and bidding and listing history.  
    156  
    157   * eBay VeRO Program participants under confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, we will disclose name, street address, city, state, zip code, country, phone number, email address and company name.  
    158  
    159   * Other business entities, should we plan to merge with or be acquired by that business entity. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.)  
    160  
    161 Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.  
    162  
    163 ###  Activity Associated with User IDs  
    164  
    165 Your User ID is displayed throughout eBay and is therefore available to the public. All of your activity on our sites is traceable to your User ID. Other people can see your bids, items that you have purchased in the past, items for sale, storefronts, feedback, ratings and associated comments, and so on. Notices are sent to other community members regarding suspicious activity and policy violations on our sites and refer to User IDs and specific items. Therefore, if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify your eBay activities.  
    166  
    167 ###  Using Information from eBay  
    168  
    169 eBay enables you to share personal and financial information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information to facilitate your transactions. When users are involved in a transaction, they [ may have access ](http://pages.ebay.com/help/tp/contacting-members.html#contact) to each other's name, User ID, email address and other contact and shipping information. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.  
    170  
    171 You agree to use user information only for:  
    172  
    173   * eBay transaction-related purposes that are not unsolicited commercial messages;  
    174  
    175   * using services offered through eBay ( _ e.g. _ escrow, insurance, shipping and fraud complaints), or  
    176  
    177   * other purposes that a user expressly chooses.  
    178  
    179 ###  Cookies  
    180  
    181 We use "cookies" (small files placed on your hard drive) on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety. For more information about why we use cookies, see [ Cookies, Web Beacons, and Your ](http://pages.ebay.com/help/confidence/cookies-web-beacons.html) [ Privacy ](http://pages.ebay.com/help/newtoebay/cookies-web-beacons.html) .  
    182  
    183 A few important things you should know about cookies are that:  
    184  
    185   * We offer certain features that are available only through the use of cookies.  
    186  
    187   * We use cookies to help identify you and maintain your signed-in status.  
    188  
    189   * Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.  
    190  
    191   * You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our sites or services.  
    192  
    193   * You may encounter cookies from third parties on certain pages of the sites that we do not control. (For example, if you view a web page created by another user, there may be a cookie placed by that web page.)  
    194  
    195 ###  No Spam, Spyware or Spoofing  
    196  
    197 We and our users do not tolerate spam. Make sure to set your eBay notification preferences so we communicate to you as you prefer. You are not licensed to add other eBay users, even a user who has purchased an item from you, to your mailing list (email or physical mail) without their express consent. To report eBay-related spam or spoof emails to eBay, please forward the email to [ spam@ebay.com ](mailto:spam@ebay.com) or [ spoof@ebay.com ](mailto:spoof@ebay.com) . You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered in our community (via Refer-a-Friend or other tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.  
    198  
    199 ###  Account Protection  
    200  
    201 Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your eBay password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify eBay and change your password.  
    202  
    203 ###  Accessing, Reviewing and Changing Your Personal Information  
    204  
    205 You can see, review and change most of your personal information by signing on to eBay. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our [ eBay User Agreement ](http://pages.ebay.com/help/policies/user-agreement.html) , and take other actions otherwise permitted by law.  
    206  
    207 ###  Security  
    208  
    209 Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.  
    210  
    211 ###  Third Parties  
    212  
    213 Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are bidders, buyers or sellers on our sites or other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. eBay does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.  
    214  
    215 ###  General  
    216  
    217 We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted on the Site. In addition, we will notify you through the eBay Message Center. If your questions are not answered online, you may write to us at: eBay Inc. Attn: Legal - Global Privacy Practices, 2145 Hamilton Avenue, San Jose, California 95125, or using the [ Contact Us ](http://contact.ebay.com/ws/eBayISAPI.dll?ContactUs&wftype=2001&rcode=IV%25P10046&subject=Privacy%20Policy&bcrumb=+Home+%3E+Help+Topics+%3E%A0Rules+and+Policies%A0%3E%A0Rules+for+Everyone%A0%3E%A0eBay+Privacy+Policy&instruction=&expirationDate=) form.  
    218  
    219    
    220 ** Related Help topics **    
    221  
    222  
    223   * [ Appendix to Privacy Policy ](http://pages.ebay.com/help/policies/privacy-appendix.html) 
    224  
    225   * [ Unsolicited Email (Spam) ](http://pages.ebay.com/help/policies/privacy-spam.html) 
    226  
    227   * [ eBay User Agreement ](http://pages.ebay.com/help/policies/user-agreement.html) 
    228  
    229   * [ Managing Your Account with My eBay ](http://pages.ebay.com/help/myebay/manage-my-account.html) 
    230  
    231 ** Contact Customer Support ** 
    232  
    233 If you have an additional question about this subject, [ email us ](http://contact.ebay.com/ws/eBayISAPI.dll?ContactUs&wftype=2001&rcode=GS%25A00324&subject=Privacy%20Policy&bcrumb=+Home+%3E+Help+Topics+%3E%A0Rules+and+Policies%A0%3E%A0Rules+for+Everyone%A0%3E%A0eBay+Privacy+Policy&instruction=&expirationDate=) at Customer Support.    
    234 If you would like to ask a question on another subject, please use the [ Contact Us ](http://cgi1.ebay.com/ws/eBayISAPI.dll?ShowCUPortal)  page.    
    235 [ ](http://pages.ebay.com/help/newtoebay/more-answers.html) 
    236  
    237   
    238  
    239    
    240 [ About eBay ](http://pages.ebay.com/aboutebay.html) | [ Announcements ](http://www2.ebay.com/aw/marketing.shtml) | [ Security Center ](http://pages.ebay.com/securitycenter/index.html) | [ eBay Toolbar ](http://sofe.ebay.com/ws/eBayISAPI.dll?SojRedirect&cid=1285&ebayredir=http://pages.ebay.com/ebay_toolbar/index.html) | [ Policies ](http://pages.ebay.com/help/policies/index.html) | [ Government Relations ](http://www.ebaymainstreet.com) | [ Site Map ](http://pages.ebay.com/sitemap.html) | [ Help ](http://pages.ebay.com/help/index.html) 
    241 Copyright � 1995-2008 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay [ User Agreement ](http://pages.ebay.com/help/policies/user-agreement.html) and [ Privacy Policy ](http://pages.ebay.com/help/policies/privacy-policy.html) .    
     294[ About eBay ](http://pages.ebay.com/aboutebay.html) | [ Announcements ](http://www2.ebay.com/aw/marketing.shtml) | [ Security Center ](http://pages.ebay.com/securitycenter/index.html) | [ Resolution Center ](http://resolutioncenter.ebay.com) | [ eBay Toolbar ](http://sofe.ebay.com/ws/eBayISAPI.dll?SojRedirect&cid=1285&ebayredir=http://pages.ebay.com/ebay_toolbar/index.html) | [ Policies ](http://pages.ebay.com/help/policies/overview.html) | [ Government Relations ](http://www.ebaymainstreet.com) | [ Site Map ](http://pages.ebay.com/sitemap.html) | [ Help ](http://pages.ebay.com/help/index.html) 
     295Copyright (c) 1995-2009 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay [ User Agreement ](http://pages.ebay.com/help/policies/user-agreement.html) and [ Privacy Policy ](http://pages.ebay.com/help/policies/privacy-policy.html) .    
    242296 
    243297[ eBay official time ](http://viv.ebay.com/ws/eBayISAPI.dll?EbayTime) 

  • ebay/pages.ebay.com/help/policies/user-agreement.html

    r548 r567  
    1 [ ](http://www.ebay.com) 
     1[ ](http://www.ebay.com) Must use Buy It Now and PayPal.    
     2[ See conditions ](http://pages.ebay.com/cashbackoffer/terms.html) 
    23 
    34[ Site Map ](http://pages.ebay.com/sitemap.html) 
    45 
    5 All Categories  Antiques  Art  Baby  Books  Business & Industrial  Cameras & Photo  Cell Phones & PDAs  Clothing, Shoes & Accessories  Coins & Paper Money  Collectibles  Computers & Networking  Consumer Electronics  Crafts  Dolls & Bears  DVDs & Movies  Entertainment Memorabilia  Gift Certificates  Health & Beauty  Home & Garden  Jewelry & Watches  Music  Musical Instruments  Pottery & Glass  Real Estate  Specialty Services  Sporting Goods  Sports Mem, Cards & Fan Shop  Stamps  Tickets  Toys & Hobbies  Travel  Video Games  Everything Else  Live Auctions  Partner  [ Advanced Search ](http://search.ebay.com/ws/search/AdvSearch?sofindtype=13) 
    6  
    7 [ Categories  ](http://listings.ebay.com/) [ Motors ](http://www.motors.ebay.com/) [ Express ](http://www.express.ebay.com/) [ Stores ](http://stores.ebay.com/) 
    8  
    9 [ Buy ](http://hub.ebay.com/buy) [ Sell ](http://sell.ebay.com/sell) [ My eBay ](http://my.ebay.com/ws/eBayISAPI.dll?MyEbay&gbh=1) [ Community ](http://hub.ebay.com/community) [ Help ](http://pages.ebay.com/help/index.html) 
     6[ Categories  ](http://shop.ebay.com/allcategories/all-categories) [ Motors ](http://www.motors.ebay.com/) [ Stores ](http://stores.ebay.com/) [ Daily Deal ](http://deals.ebay.com/deals) 
     7 
     8  [ Advanced Search ](http://shop.ebay.com/ebayadvsearch/) 
     9[ Buy ](http://hub.shop.ebay.com) [ Sell ](http://sell.ebay.com/sell) [ My eBay ](http://my.ebay.com/ws/eBayISAPI.dll?MyEbay&gbh=1) [ Community ](http://hub.ebay.com/community) [ Help ](http://pages.ebay.com/help/index.html) 
    1010 
    1111##1##  
    12 ##2##  
    13  
    14   [ Home ](http://www.ebay.com/index.html) > [ Help Topics ](http://pages.ebay.com/help/index.html) > Your User Agreement  
    15  
    16 #  Help  
    17  
    18 ** eBay Help ** 
    19  
    20 [ Help Topics ](http://pages.ebay.com/help/index.html) 
    21  
    22 [ A-Z Index ](http://pages.ebay.com/help/index/A.html) 
    23  
    24 [ eBay Acronyms ](http://pages.ebay.com/help/newtoebay/acronyms.html) 
    25  
    26 [ eBay Glossary ](http://pages.ebay.com/help/newtoebay/glossary.html) 
    27  
    28 [ Contact Us ](http://contact.ebay.com/ws/eBayISAPI.dll?ShowCUPortal) 
    29  
    30 ** Related Links ** 
    31  
    32 [ Learning Center ](http://pages.ebay.com/education/index.html)              
    33  
    34 [ eBay University ](http://pages.ebay.com/university/index.html) 
    35  
    36 [ Security Center ](http://pages.ebay.com/securitycenter/index.html) 
    37  
    38 [ Contacting Customer Support ](http://pages.ebay.com/help/welcome/about-support.html) 
    39  
    40 [ Community Answer Center ](http://pages.ebay.com/community/answercenter/index.html) 
    41  
    42 ** Was this page helpful? ** 
     12 
     13  [ Home ](http://www.ebay.com/index.html) > [ Help ](http://pages.ebay.com/help/index.html) > Your User Agreement  
     14 
     15Help  
     16 
     17** Thanks for your Comment! ** 
     18 
     19Community input helps improve eBay's Help pages.  
     20 
     21We're sorry, but we are not able to post your comment at this time. Please try again later.  
     22 
     23[ Browse help ](http://pages.ebay.com/help/index.html) 
     24 
     25Searching & researching  
     26 
     27[ Finding items ](http://pages.ebay.com/help/search/findingitems.html) 
     28 
     29[ Managing your results ](http://pages.ebay.com/help/search/managingresults.html) 
     30 
     31[ Using Reviews & Guides ](http://pages.ebay.com/help/search/reviewsguides.html) 
     32 
     33Bidding & buying  
     34 
     35[ Buying basics ](http://pages.ebay.com/help/buy/basics.html) 
     36 
     37[ All about bidding ](http://pages.ebay.com/help/buy/aboutbidding.html) 
     38 
     39[ Managing your buying activity ](http://pages.ebay.com/help/buy/managing.html) 
     40 
     41[ Resolving buying problems ](http://pages.ebay.com/help/buy/protecting.html) 
     42 
     43[ Becoming a better buyer ](http://pages.ebay.com/help/buy/betterbuyer.html) 
     44 
     45Selling & seller fees  
     46 
     47[ Selling basics ](http://pages.ebay.com/help/sell/selling-basics.html) 
     48 
     49[ Seller fees ](http://pages.ebay.com/help/sell/seller-fees.html) 
     50 
     51[ Creating effective listings ](http://pages.ebay.com/help/sell/listings.html) 
     52 
     53[ Managing your selling activity ](http://pages.ebay.com/help/sell/managing.html) 
     54 
     55[ Resolving selling problems ](http://pages.ebay.com/help/sell/protecting.html) 
     56 
     57[ Becoming a better seller ](http://pages.ebay.com/help/sell/rampingup.html) 
     58 
     59[ Using selling tools ](http://pages.ebay.com/help/sell/tools.html) 
     60 
     61[ Selling with an eBay Store ](http://pages.ebay.com/help/sell/stores.html) 
     62 
     63Payment & shipping  
     64 
     65[ Paying for items ](http://pages.ebay.com/help/pay/payingforitems.html) 
     66 
     67[ Receiving payment ](http://pages.ebay.com/help/pay/receivingpayment.html) 
     68 
     69[ Packing & shipping items ](http://pages.ebay.com/help/pay/packing.html) 
     70 
     71Feedback  
     72 
     73[ All about Feedback ](http://pages.ebay.com/help/feedback/allaboutfeedback.html) 
     74 
     75Membership & account  
     76 
     77[ Getting started on eBay ](http://pages.ebay.com/help/account/gettingstarted.html) 
     78 
     79[ Registration & signing in ](http://pages.ebay.com/help/account/registration.html) 
     80 
     81[ Managing your account ](http://pages.ebay.com/help/account/managing.html) 
     82 
     83[ Sharing with eBay members ](http://pages.ebay.com/help/account/sharing.html) 
     84 
     85[ Protecting your account ](http://pages.ebay.com/help/account/protecting.html) 
     86 
     87[ Rules & policies ](http://pages.ebay.com/help/policies/overview.html) 
     88 
     89[ eBay glossary ](http://pages.ebay.com/help/account/glossary.html) 
     90 
     91[ eBay acronyms ](http://pages.ebay.com/help/account/acronyms.html) 
     92 
     93[ A-Z index ](http://pages.ebay.com/help/index/A.html) 
     94 
     95** Search the help pages  **    
     96(Does not search for items or products)  [ Tips ](http://pages.ebay.com/help/find/contextual/search-help.html) 
     97 
     98Your User Agreement  
     99 
     100The following describes the terms on which eBay offers you access to our services.  
     101 
     102###  Introduction  
     103 
     104Welcome to eBay. By using eBay (including eBay.com and its related sites, services and tools), you agree to the following terms with eBay Inc. and the general principles for the websites of our subsidiaries and international affiliates. If you reside outside of the United States, you are contracting with one of our international eBay companies: In countries within the European Union, your contract is with eBay Europe S.a r.l.; in all other countries, your contract is with eBay International AG. If you have any questions, please refer to our help section.  
     105 
     106This Agreement is effective on September 29, 2009, for current users, and upon acceptance for new users. The previous amendment to this User Agreement was effective for all users on June 14, 2009.  
     107 
     108###  Scope  
     109 
     110Before you may become a member of eBay, you must read and accept all of the terms in, and linked to, this User Agreement and the eBay Privacy Policy. We strongly recommend that, as you read this User Agreement, you also access and read the linked information. By accepting this User Agreement, you agree that this User Agreement and Privacy Policy will apply whenever you use eBay sites or services, or when you use the tools we make available to interact with eBay sites and services. If you use another eBay site, you agree to accept the User Agreement and Privacy Policy applicable to that site. Some eBay sites, services, and tools may have additional or other terms that we provide to you when you use those sites, services, or tools.  
     111 
     112###  Using eBay  
     113 
     114While using eBay sites, services and tools, you will not:  
     115 
     116  * post content or items in an inappropriate category or areas on our sites and services;  
     117 
     118  * violate any laws, third party rights or our policies, such as the [ prohibited and restricted items policies ](http://pages.ebay.com/help/policies/items-ov.html) ;  
     119 
     120  * use our sites, services, or tools if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using our sites, services, or tools;  
     121 
     122  * fail to deliver payment for items purchased by you, unless the seller has materially changed the item's description after you bid, a clear typographical error is made, or you cannot authenticate the seller's identity;  
     123 
     124  * fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, or you cannot authenticate the buyer's identity;  
     125 
     126  * manipulate the price of any item or interfere with other users' listings;  
     127 
     128  * circumvent or manipulate our fee structure, the billing process, or fees owed to eBay;  
     129 
     130  * post false, inaccurate, misleading, defamatory, or libelous content (including personal information);  
     131 
     132  * take any action that may undermine the Feedback or ratings systems (such as displaying, importing or exporting Feedback information off of the sites or using it for purposes unrelated to eBay);  
     133 
     134  * transfer your eBay account (including Feedback) and user ID to another party without our consent;  
     135 
     136  * distribute or post spam, unsolicited, or bulk electronic communications, chain letters, or pyramid schemes;  
     137 
     138  * distribute viruses or any other technologies that may harm eBay, or the interests or property of eBay users;  
     139 
     140  * export or re-export any eBay tools except in compliance with the export control laws of any relevant jurisdictions;  
     141 
     142  * copy, modify, or distribute rights or content from the eBay sites, service, or tools or eBay's copyrights and trademarks; or  
     143 
     144  * harvest or otherwise collect information about users, including email addresses, without their consent.  
     145 
     146###  Abusing eBay  
     147 
     148eBay and the Community work together to keep our sites and services working properly and the Community safe. Please report problems, offensive content, and policy violations to us.  
     149 
     150eBay's Verified Rights Owner (VeRO) program works to ensure that listed items do not infringe upon the copyright, trademark, or other intellectual property rights of third parties. If you believe that your intellectual property rights have been violated, please notify our VeRO team through our [ Verified Rights Owner (VeRO) Program ](http://pages.ebay.com/help/tp/vero-rights-owner.html) and we will investigate.  
     151 
     152Without limiting other remedies, we may limit, suspend, or terminate our service and user accounts, prohibit access to our sites and their content, services, and tools, delay or remove hosted content, and take technical and legal steps to keep users off the sites if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our policies. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a long time, or to modify or discontinue eBay sites, services, or tools.  
     153 
     154###  Buyer Protection  
     155 
     156Buyers and sellers share the responsibility for making sure purchases facilitated by eBay are exciting, rewarding, and hassle-free. We strongly encourage buyers to work with sellers before opening a claim relating to a purchase. Buyers and sellers agree to follow the requirements of the eBay Buyer Protection Policy with respect to claims. eBay Buyer Protection covers only claims filed in accordance with the eBay Buyer Protection Policy, not claims filed with PayPal. We may suspend the eBay Buyer Protection Policy without notice if we suspect abuse or interference with the proper working of the program.  
     157 
     158We require eBay sellers to comply with our resolution process. Sellers permit us to make a final decision, in our sole discretion, on any claim that a buyer files with eBay under the eBay Buyer Protection Policy. If we resolve a dispute in the buyer's favor, we will refund the buyer for the cost of the item and the original shipping, and we will require the seller to reimburse us for the refund. Without limiting the foregoing, sellers may not have to pay a reimbursement for an eBay claim if they provide the documentation (for example, delivery confirmation or proof that the item was as described) indicated in the [ eBay Buyer Protection Policy ](http://pages.ebay.com/help/policies/buyer-protection.html) .  
     159 
     160  * Sellers must have a reimbursement method on file with eBay.  
     161 
     162  * For transactions paid with PayPal, sellers agree to allow us to remove funds from their PayPal accounts to reimburse buyers. Sellers may change this reimbursement method by [ contacting eBay ](http://contact.ebay.com/ws/eBayISAPI.dll?ContactUsNextGen&From=UA&query=Change%20reimbursement%20method) .  
     163 
     164  * When there are insufficient funds in PayPal accounts, transactions are not paid with PayPal, or when PayPal is not the reimbursement method of a seller, we will require another reimbursement method.  
     165 
     166For future claims where the seller is found at fault, we will notify the seller and continue to charge the sellers preferred method for any reimbursements made under the eBay Buyer Protection Policy. Changing a reimbursement method will not affect eBay's use of a payment method on file for other purposes (such as payment of your eBay fees). If sellers do not provide eBay with a valid reimbursement method, we may collect amounts owed using other collection mechanisms, including retaining collection agencies. We may also suspend or restrict sellers from trading on our sites until payment is made.  
     167 
     168###  Fees and Services  
     169 
     170Joining eBay and bidding on listed items is free. We do charge fees for using other services, such as listing items. When you list an item or use a service that has a fee, you have an opportunity to review and accept the fees that you will be charged based on our [ Fees schedule ](http://pages.ebay.com/help/sell/fees.html) , which we may change from time to time. Changes to that schedule are effective after we provide you with at least 14 days' notice by posting the changes on the eBay site. We may choose to temporarily change the fees for our services for promotional events (for example, free listing days) or new services, and such changes are effective when we post the temporary promotional event or new service on the sites.  
     171 
     172Unless otherwise stated, all fees are quoted in U.S. Dollars. You are responsible for paying all fees and applicable taxes associated with our sites and services in a timely manner with a valid payment method. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms. (This includes charging other payment methods on file with us, retaining collection agencies and legal counsel, and for accounts over 180 days past due, deducting the amount owed from your PayPal account balance.)  
     173 
     174###  Content  
     175 
     176When you give us content, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and all copyright, trademark, publicity, and database rights (but no other rights) you have in the content, in any media known now or in the future.  
     177 
     178For the convenience of sellers, we may offer catalogs of stock images, descriptions, and product specifications that are provided by third parties (including eBay users). You may use catalog content solely in connection with your eBay listings during the time your listings are on eBay's sites.  
     179 
     180While we try to offer reliable data, we cannot promise that the catalogs will always be accurate and up-to-date, and you agree not to hold our catalog content providers or us responsible for inaccuracies in catalogs. If you choose to include catalog content in your listings, you continue to be fully responsible for your listings and for ensuring that your listings are accurate, do not include misleading information, and comply with this User Agreement and all eBay policies. The catalogs may include copyrighted, trademarked, or other proprietary materials. You agree not to remove any copyright, proprietary, or identification markings included with the catalogs or create any derivative works based on catalog content (other than by including them in your listings).  
     181 
     182###  Limitation of Liability  
     183 
     184You will not hold eBay responsible for other users' content, actions, or inactions, items they list or their destruction of allegedly fake items. You acknowledge that we are not a traditional auctioneer. Instead, our sites are venues to allow anyone to offer, sell, and buy just about anything, at anytime, from anywhere, in a variety of pricing formats and locations, such as Stores, fixed price formats, and auction-style formats. We are not involved in the actual transaction between buyers and sellers. While we may help facilitate the resolution of disputes through various programs, we have no control over and do not guarantee the quality, safety, or legality of items advertised, the truth or accuracy of users' content or listings, the ability of sellers to sell items, the ability of buyers to pay for items, or that a buyer or seller will actually complete a transaction or return an item. For certain categories, particularly Motors and Real Estate, a bid or offer initiates a non-binding transaction representing a buyer's serious expression of interest in buying the seller's item.    
     185   
     186We do not transfer legal ownership of items from the seller to the buyer, and nothing in this agreement shall modify the governing provisions of California Commercial Code Section 2401(2) and Uniform Commercial Code Section 2-401(2), unless the buyer and the seller agree otherwise. Further, we cannot guarantee continuous or secure access to our sites, services, or tools, and operation of our sites, services, or tools may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms and conditions. We are not liable for any loss of money, goodwill or reputation, or any special, indirect or consequential damages arising, directly or indirectly, out of your use of or your inability to use our sites, services, and tools.    
     187   
     188Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.    
     189   
     190Regardless of the previous paragraphs, if we are found to be liable, our liability to you or to any third party is limited to the greater of (a) the total fees (under eBay Fees and Services) you paid to us in the 12 months prior to the action giving rise to the liability, and (b) $100.    
     191 
     192 
     193###  Release  
     194 
     195If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint ventures, and employees) from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code Section1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."  
     196 
     197###  Access and Interference  
     198 
     199The sites contain robot exclusion headers. Much of the information on the sites is updated on a real-time basis and is proprietary or is licensed to eBay by our users or third parties. You agree that you will not use any robot, spider, scraper, or other automated means to access the sites for any purpose without our express handwritten permission.  
     200 
     201Additionally, you agree that you will not:  
     202 
     203  * take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;  
     204 
     205  * copy, reproduce, modify, create derivative works from, distribute, or publicly display any content (except for your information) from the sites without the prior express written permission of eBay and the appropriate third party, as applicable;  
     206 
     207  * interfere or attempt to interfere with the proper working of the sites, services, or tools, or any activities conducted on or with the sites, services, or tools; or  
     208 
     209  * bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the sites.  
     210 
     211###  Privacy  
     212 
     213We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We use your information only as described in the [ eBay Privacy Policy ](http://pages.ebay.com/help/policies/privacy-policy.html) . We view protection of users' privacy as a very important community principle. We store and process your information on computers located in the United States that are protected by physical as well as technological security devices. You can access and modify the information you provide us and choose not to receive certain communications by signing in to your account. We use third parties to verify and certify our privacy principles. For a complete description of how we use and protect your personal information, see the [ eBay Privacy Policy ](http://pages.ebay.com/help/policies/privacy-policy.html) . If you object to your information being transferred or used in this way please do not use our services.  
     214 
     215###  Indemnity  
     216 
     217You will indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.  
     218 
     219###  No Agency  
     220 
     221No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by this Agreement.  
     222 
     223###  Notices  
     224 
     225Except as explicitly stated otherwise, legal notices shall be served on eBay's national registered agent (in the case of eBay) or to the email address you provide to eBay during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to the address provided during the registration process. In such case, notice shall be deemed given three days after the date of mailing.  
     226 
     227###  Resolution of Disputes  
     228 
     229If a dispute arises between you and eBay, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and eBay agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services (a "Claim") in accordance with one of the subsections below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution by going to the [ Contacting Customer Support ](http://pages.ebay.com/help/buy/report-trading.html) help page. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.  
     230 
     231  * ** Law and Forum for Disputes ** - This Agreement shall be governed in all respects by the laws of the State of California as they apply to agreements entered into and to be performed entirely within California between California residents, without regard to conflict of law provisions. You agree that any claim or dispute you may have against eBay must be resolved exclusively by a state or federal court located in Santa Clara County, California, except as otherwise agreed by the parties or as described in the Arbitration Option paragraph below. You agree to submit to the personal jurisdiction of the courts located within Santa Clara County, California for the purpose of litigating all such claims or disputes.  
     232 
     233  * ** Arbitration Option ** - For any claim (excluding claims for injunctive or other equitable relief) where the total amount of the award sought is less than $10,000, the party requesting relief may elect to resolve the dispute in a cost effective manner through binding non-appearance-based arbitration. In the event a party elects arbitration, they shall initiate such arbitration through an established alternative dispute resolution ("ADR") provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: (a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; (b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and (c) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.  
     234 
     235  * ** Improperly Filed Claims ** - All claims you bring against eBay must be resolved in accordance with this Resolution of Disputes Section. All claims filed or brought contrary to the Resolution of Disputes Section shall be considered improperly filed. Should you file a claim contrary to the Resolution of Disputes Section, eBay may recover attorneys' fees and costs up to $1000, provided that eBay has notified you in writing of the improperly filed claim, and you have failed to promptly withdraw the claim.  
     236 
     237###  Additional Terms  
     238 
     239The following policies, including all policies referenced in them, are part of this Agreement and provide additional terms and conditions related to specific services offered on our sites:  
     240 
     241  * ** Outage policy ** - [ http://pages.ebay.com/help/policies/everyone-outage.html ](http://pages.ebay.com/help/policies/everyone-outage.html) 
     242 
     243  * ** Prohibited and restricted items policy ** - [ http://pages.ebay.com/help/policies/items-ov.html ](http://pages.ebay.com/help/policies/items-ov.html) 
     244 
     245  * ** Discussion Boards usage policy ** - [ http://pages.ebay.com/help/policies/everyone-boards.html ](http://pages.ebay.com/help/policies/everyone-boards.html) 
     246 
     247  * ** Listing policy ** - [ http://pages.ebay.com/help/policies/listing-ov.html ](http://pages.ebay.com/help/policies/listing-ov.html) 
     248 
     249  * ** Investigations ** - [ http://pages.ebay.com/help/buy/report-trading.html ](http://pages.ebay.com/help/buy/report-trading.html) 
     250 
     251  * ** Real Estate policy ** - [ http://pages.ebay.com/help/policies/real-estate.html ](http://pages.ebay.com/help/policies/real-estate.html) 
     252 
     253  * ** Community content policy ** (covers Reviews, Guides, Blog Entries, Wiki Articles and Member-Created Product Descriptions) - [ http://pages.ebay.com/help/policies/member-created-content-ov.html ](http://pages.ebay.com/help/policies/member-created-content-ov.html) 
     254 
     255  * ** eBay Groups guidelines ** - [ http://pages.ebay.com/help/policies/group-guidelines.html ](http://pages.ebay.com/help/policies/group-guidelines.html) 
     256 
     257  * ** Rules about intellectual property ** - [ http://pages.ebay.com/help/policies/intellectual-property-ov.html ](http://pages.ebay.com/help/policies/intellectual-property-ov.html) 
     258 
     259  * ** eBay Buyer Protection Policy ** - [ http://pages.ebay.com/help/policies/buyer-protection.html ](http://pages.ebay.com/help/policies/buyer-protection.html) 
     260 
     261Each of these policies may be changed from time to time. Changes take effect when we post them on the eBay site. When using particular services on our sites, you are subject to any posted policies or rules applicable to services you use through the sites, which may be posted from time to time. All such policies or rules are hereby incorporated into this User Agreement.  
     262 
     263###  General  
     264 
     265eBay Inc. is located at 2145 Hamilton Ave., San Jose, CA 95125. Europe S.a r.l. is located at 22-24 Boulevard Royal, L-2449 Luxembourg. eBay International AG is located at Helvetiastrasse 15/17, 3005, Bern, Switzerland. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement in accordance with the Notices Section. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others doesn't waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.  
     266 
     267We may amend this Agreement at any time by posting the amended terms on this site. Except as stated elsewhere, all amended terms shall automatically be effective 30 days after they are initially posted. Additionally, we will notify you through the eBay Message Center. This Agreement may not be otherwise amended except in a writing hand signed by you and us. For purposes of this provision, a "writing" doesn't include an email message and a signature doesn't include an electronic signature.  
     268 
     269This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof. The following Sections survive any termination of this Agreement: Fees and Services (with respect to fees owed for our services), Release, Content, Liability, Indemnity and Resolution of Disputes.  
     270 
     271In accordance with Cal. Civ. Code Section1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.  
     272 
     273Was this page helpful?  
     274 
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     276 
    44277How can we improve this page? (optional)  
     278 
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    46280 
    47 ** Thanks for your Comment! **    
     281Contact us  
     282 
     283** ** Have a question? We can help.  
     284 
     285####  Ask eBay members  
     286 
     287Get help from other eBay members. Visit the [ Answer Center ](http://pages.ebay.com/community/answercenter/index.html) to post a question.  
     288 
     289** Related help topics ** 
     290 
     291  * [ eBay Privacy Policy ](http://pages.ebay.com/help/policies/privacy-policy.html) 
     292 
     293  
     294 
    48295   
    49 Community input helps improve eBay's Help pages.    
    50    
    51  
    52  
    53 We're sorry, but we are not able to post your comment at this time. Please try again later.    
    54    
    55  
    56  
    57 ** Search the Help pages  ** (Does not search for items or products)    
    58 [ Tips ](http://pages.ebay.com/help/find/contextual/search-help.html)    
    59  
    60  
    61 #  Your User Agreement  
    62  
    63 The following describes the terms on which eBay offers you access to our services.  
    64  
    65 ###  Introduction  
    66  
    67 Welcome to eBay. By using the services on the eBay websites (eBay.com and other related websites where this agreement appears) (the "Sites"), you are agreeing to the following terms, including those available by hyperlink, (the "Agreement" or "User Agreement") with eBay Inc. and the general principles for the websites of our subsidiaries and international affiliates. If you reside outside of the United States, you are contracting with one of our international eBay companies: In countries within the European Union, your contract is with eBay Europe S.�.l.; in all other countries, your contract is with eBay International AG. If you have any questions, please refer to the Help section on the Sites.  
    68  
    69 Before you may become a member of eBay, you must read and accept all of the terms and conditions in, and linked to, this User Agreement and the Privacy Policy. We strongly recommend that, as you read this User Agreement, you also access and read the linked information. By accepting this User Agreement, you also agree that your use of some eBay-branded websites or websites we operate may be governed by separate user agreements and privacy policies. The agreement that applies on any of our domains and subdomains is always the agreement that appears in the footer of each website.  
    70  
    71 This Agreement is effective on July 9, 2007, for current users, and upon acceptance for new users. The previous amendment to this Agreement was effective for all users on February 1, 2006.  
    72  
    73 ###  Using eBay  
    74  
    75 While using the Sites, you will not:  
    76  
    77   * post content or items in an inappropriate category or areas on the Sites;  
    78  
    79   * violate any laws, third party rights, or our policies such as the [ Prohibited and Restricted Items ](http://pages.ebay.com/help/policies/items-ov.html) policies;  
    80  
    81   * use the Sites if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from our Sites;  
    82  
    83   * fail to deliver payment for items purchased by you, unless the seller has materially changed the item's description after you bid, a clear typographical error is made, or you cannot authenticate the seller's identity;  
    84  
    85   * fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, or you cannot authenticate the buyer's identity;  
    86  
    87   * manipulate the price of any item or interfere with other user's listings;  
    88  
    89   * circumvent or manipulate our fee structure, the billing process, or fees owed to eBay;  
    90  
    91   * post false, inaccurate, misleading, defamatory, or libelous content (including personal information);  
    92  
    93   * take any action that may undermine the feedback or ratings systems (such as displaying, importing or exporting feedback information off of the Sites or for using it for purposes unrelated to eBay);  
    94  
    95   * transfer your eBay account (including feedback) and User ID to another party without our consent;  
    96  
    97   * distribute or post spam, chain letters, or pyramid schemes;  
    98  
    99   * distribute viruses or any other technologies that may harm eBay, or the interests or property of eBay users;  
    100  
    101   * copy, modify, or distribute content from the Sites and eBay's copyrights and trademarks; or  
    102  
    103   * harvest or otherwise collect information about users, including email addresses, without their consent.  
    104  
    105 ###  Abusing eBay  
    106  
    107 eBay and the Community work together to keep the Sites working properly and the Community safe. Please report problems, offensive content, and policy violations to us.  
    108  
    109 eBay's Verified Rights Owner (VeRO) program works to ensure that listed items do not infringe upon the copyright, trademark or other rights of third parties. If you believe that your rights have been violated, please notify our VeRO team through our [ Verified Rights Owner (VeRO) Program ](http://pages.ebay.com/help/confidence/vero-rights-owner.html) and we will investigate.  
    110  
    111 Without limiting other remedies, we may limit, suspend, or terminate our service and user accounts, prohibit access to our website, delay or remove hosted content, and take technical and legal steps to keep users off the Sites if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our policies. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a long time.  
    112  
    113 ###  Fees and Services  
    114  
    115 Joining eBay and bidding on listed items is free. We do charge fees for using other services, such as listing items. When you list an item or use a service that has a fee you have an opportunity to review and accept the fees that you will be charged based on our [ Fees schedule ](http://pages.ebay.com/help/sell/fees.html) , which we may change from time to time. Changes to that Policy are effective after we provide you with at least fourteen days' notice by posting the changes on the Sites. We may choose to temporarily change the fees for our services for promotional events (for example, free listing days) or new services, and such changes are effective when we post the temporary promotional event or new service on the Sites.  
    116  
    117 Unless otherwise stated, all fees are quoted in U.S. Dollars. You are responsible for paying all fees and applicable taxes associated with the Sites in a timely manner with a valid payment method. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms. (This includes charging other payment methods on file with us, retaining collection agencies and legal counsel, and for accounts over 180 days past due, deducting the amount owed from your PayPal account balance.)  
    118  
    119 ###  Content License  
    120  
    121 When you give us content, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you have in the content, in any media known now or in the future.  
    122  
    123 ###  Liability  
    124  
    125 You will not hold eBay responsible for other users' actions or inactions, including things they post. You acknowledge that we are not a traditional auctioneer. Instead, the Sites are a venue to allow anyone to offer, sell, and buy just about anything, at anytime, from anywhere, in a variety of pricing formats and venues, such as stores, fixed price formats and auction-style formats. We are not involved in the actual transaction between buyers and sellers. We have no control over and do not guarantee the quality, safety or legality of items advertised, the truth or accuracy of listings, the ability of sellers to sell items, the ability of buyers to pay for items, or that a buyer or seller will actually complete a transaction.  
    126  
    127 We do not transfer legal ownership of items from the seller to the buyer, and nothing in this agreement shall modify the governing provisions of California Commercial Code � 2401(2) and Uniform Commercial Code � 2-401(2), under which legal ownership of an item is transferred upon physical delivery of the item to the buyer by the seller. Unless the buyer and the seller agree otherwise, the buyer will become the item's lawful owner upon physical receipt of the item from the seller, in accordance with California Commercial Code � 2401(2) and Uniform Commercial Code � 2-401(2). Further, we cannot guarantee continuous or secure access to our services, and operation of the Sites may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms and conditions. We are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of our Sites. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.  
    128  
    129 Regardless of the previous paragraph, if we are found to be liable, our liability to you or to any third party is limited to the greater of (a) the total fees you paid to us in the 12 months prior to the action giving rise to the liability, and (b) $100.  
    130  
    131 ###  Release  
    132  
    133 If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code �1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."  
    134  
    135 ###  Access and Interference  
    136  
    137 The Sites contains robot exclusion headers. Much of the information on the Sites is updated on a real-time basis and is proprietary or is licensed to eBay by our users or third parties. You agree that you will not use any robot, spider, scraper or other automated means to access the Sites for any purpose without our express written permission.  
    138  
    139 Additionally, you agree that you will not:  
    140  
    141   * take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;  
    142  
    143   * copy, reproduce, modify, create derivative works from, distribute, or publicly display any content (except for Your Information) from the Sites without the prior expressed written permission of eBay and the appropriate third party, as applicable;  
    144  
    145   * interfere or attempt to interfere with the proper working of the Sites or any activities conducted on the Sites; or  
    146  
    147   * bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Sites.  
    148  
    149 ###  Privacy  
    150  
    151 We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We use your information only as described in the [ eBay Privacy Policy ](http://pages.ebay.com/help/policies/privacy-policy.html) . We view protection of users' privacy as a very important community principle. We store and process your information on computers located in the United States that are protected by physical as well as technological security devices. You can access and modify the information you provide us and choose not to receive certain communications by signing-in to your account. We use third parties to verify and certify our privacy principles. For a complete description of how we use and protect your personal information, see the [ eBay Privacy Policy ](http://pages.ebay.com/help/policies/privacy-policy.html) . If you object to your Information being transferred or used in this way please do not use our services.  
    152  
    153 ###  Indemnity  
    154  
    155 You will indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures and employees), harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.  
    156  
    157 ###  No Agency  
    158  
    159 No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.  
    160  
    161 ###  Notices  
    162  
    163 Except as explicitly stated otherwise, legal notices shall be served on eBay's national registered agent (in the case of eBay) or to the email address you provide to eBay during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to the address provided during the registration process. In such case, notice shall be deemed given three days after the date of mailing.  
    164  
    165 ###  Resolution of Disputes  
    166  
    167 If a dispute arises between you and eBay, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and eBay agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services (a "Claim") in accordance with one of the subsections below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution by going to the [ About Customer Support ](http://pages.ebay.com/help/newtoebay/about-support.html) help page. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.  
    168  
    169   * ** Law and Forum for Disputes ** - This Agreement shall be governed in all respects by the laws of the State of California as they apply to agreements entered into and to be performed entirely within California between California residents, without regard to conflict of law provisions. You agree that any claim or dispute you may have against eBay must be resolved by a court located in Santa Clara County, California, except as otherwise agreed by the parties or as described in the Arbitration Option paragraph below. You agree to submit to the personal jurisdiction of the courts located within Santa Clara County, California for the purpose of litigating all such claims or disputes.  
    170  
    171   * ** Arbitration Option ** - For any claim (excluding claims for injunctive or other equitable relief) where the total amount of the award sought is less than $10,000, the party requesting relief may elect to resolve the dispute in a cost effective manner through binding non-appearance-based arbitration. In the event a party elects arbitration, they shall initiate such arbitration through an established alternative dispute resolution ("ADR") provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and c) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.  
    172  
    173   * ** Improperly Filed Claims ** - All claims you bring against eBay must be resolved in accordance with this Resolution of Disputes Section. All claims filed or brought contrary to the Resolution of Disputes Section shall be considered improperly filed. Should you file a claim contrary to the Resolution of Disputes Section, eBay may recover attorneys' fees and costs up to $1000, provided that eBay has notified you in writing of the improperly filed claim, and you have failed to promptly withdraw the claim.  
    174  
    175 ###  Additional Terms  
    176  
    177 The following policies are part of this Agreement and provide additional terms and conditions related to specific services offered on the Site:  
    178  
    179   * ** Outage Policy ** - [ http://pages.ebay.com/help/policies/everyone-outage.html ](http://pages.ebay.com/help/policies/everyone-outage.html) 
    180  
    181   * ** Prohibited, Questionable & Infringing Item Policy ** - [ http://pages.ebay.com/help/policies/items-ov.html ](http://pages.ebay.com/help/policies/items-ov.html) 
    182  
    183   * ** Board Usage Policy ** - [ http://pages.ebay.com/help/policies/everyone-boards.html ](http://pages.ebay.com/help/policies/everyone-boards.html) 
    184  
    185   * ** Listing Policy ** - [ http://pages.ebay.com/help/policies/listing-ov.html ](http://pages.ebay.com/help/policies/listing-ov.html) 
    186  
    187   * ** Investigations ** - [ http://pages.ebay.com/help/tp/programs-investigations.html ](http://pages.ebay.com/help/tp/programs-investigations.html) 
    188  
    189   * ** Real Estate Policy ** - [ http://pages.ebay.com/help/policies/real-estate.html ](http://pages.ebay.com/help/policies/real-estate.html) 
    190  
    191   * ** Community Content Policy ** (covers Reviews, Guides, Blog Entries, Wiki Articles, and Member-Created Product Descriptions) - [ http://pages.ebay.com/help/policies/member-created-content-ov.html ](http://pages.ebay.com/help/policies/member-created-content-ov.html) 
    192  
    193   * ** eBay Groups Guidelines ** - [ http://pages.ebay.com/help/policies/group-guidelines.html ](http://pages.ebay.com/help/policies/group-guidelines.html) 
    194  
    195 Each of these policies may be changed from time to time. Changes take effect when we post them on the Sites. When using particular services on the Sites, you are subject to any posted policies or rules applicable to services you use through the Sites, which may be posted from time to time. All such policies or rules are hereby incorporated into this Agreement.  
    196  
    197 ###  General  
    198  
    199 eBay Inc. is located at 2145 Hamilton Ave., San Jose, CA 95125. If you reside outside of the United States and registered on these Sites, the services are offered in countries within the European Union by eBay Europe S.�.l., located at 15, rue Notre Dame, L- 2240 Luxembourg, and in all other countries by eBay International AG, located at Helvetiastrasse 15/17, 3005, Bern, Switzerland. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement in accordance with the Notices Section. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.  
    200  
    201 We may amend this Agreement at any time by posting the amended terms on this Site. Except as stated elsewhere, all amended terms shall automatically be effective 30 days after they are initially posted. Additionally, we will notify you through the eBay Message Center. This Agreement may not be otherwise amended except in a writing signed by you and us. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof. The following Sections survive any termination of this Agreement: Fees and Services (with respect to fees owed for our services), Release, Content License, Liability, Indemnity and Resolution of Disputes.  
    202  
    203 You may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.  
    204  
    205    
    206 ** Related Help topics **    
    207  
    208  
    209   * [ User Agreement Revisions ](http://pages.ebay.com/help/policies/user-agreement-revisions-faqs.html) 
    210  
    211   * [ eBay Privacy Policy ](http://pages.ebay.com/help/policies/privacy-policy.html) 
    212  
    213   
    214  
    215    
    216 [ About eBay ](http://pages.ebay.com/aboutebay.html) | [ Announcements ](http://www2.ebay.com/aw/marketing.shtml) | [ Security Center ](http://pages.ebay.com/securitycenter/index.html) | [ eBay Toolbar ](http://sofe.ebay.com/ws/eBayISAPI.dll?SojRedirect&cid=1285&ebayredir=http://pages.ebay.com/ebay_toolbar/index.html) | [ Policies ](http://pages.ebay.com/help/policies/index.html) | [ Government Relations ](http://www.ebaymainstreet.com) | [ Site Map ](http://pages.ebay.com/sitemap.html) | [ Help ](http://pages.ebay.com/help/index.html) 
    217 Copyright � 1995-2008 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay [ User Agreement ](http://pages.ebay.com/help/policies/user-agreement.html) and [ Privacy Policy ](http://pages.ebay.com/help/policies/privacy-policy.html) .    
     296[ About eBay ](http://pages.ebay.com/aboutebay.html) | [ Announcements ](http://www2.ebay.com/aw/marketing.shtml) | [ Security Center ](http://pages.ebay.com/securitycenter/index.html) | [ Resolution Center ](http://resolutioncenter.ebay.com) | [ eBay Toolbar ](http://sofe.ebay.com/ws/eBayISAPI.dll?SojRedirect&cid=1285&ebayredir=http://pages.ebay.com/ebay_toolbar/index.html) | [ Policies ](http://pages.ebay.com/help/policies/overview.html) | [ Government Relations ](http://www.ebaymainstreet.com) | [ Site Map ](http://pages.ebay.com/sitemap.html) | [ Help ](http://pages.ebay.com/help/index.html) 
     297Copyright (c) 1995-2009 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay [ User Agreement ](http://pages.ebay.com/help/policies/user-agreement.html) and [ Privacy Policy ](http://pages.ebay.com/help/policies/privacy-policy.html) .    
    218298 
    219299[ eBay official time ](http://viv.ebay.com/ws/eBayISAPI.dll?EbayTime) 

  • google/video.google.com/support/bin/answer.py?answer=27737&topic=1490

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     76  * [ Submit your site's video content ](/support/bin/answer.py?answer=118653&cbid=-9aifhiqrqu04&src=cb&lev=answer) 
    7777 
    7878##  Help resources  

  • google/video.google.com/support/bin/answer.py?answer=31704

    r566 r567  
    134134##  Recommended articles  
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    137   * [ Why can't I play this video in my browser? ](/support/bin/answer.py?answer=59221&cbid=38gptyks16t6&src=cb&lev=answer) 
    138   * [ Submit your site's video content ](/support/bin/answer.py?answer=118653&cbid=6g068ze29ixv&src=cb&lev=answer) 
    139   * [ Google Video New Features ](/support/bin/answer.py?answer=93298&cbid=-1a664mde89i2h&src=cb&lev=answer) 
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     137  * [ Why can't I play this video in my browser? ](/support/bin/answer.py?answer=59221&cbid=113cm8tnkdoez&src=cb&lev=answer) 
     138  * [ Submit your site's video content ](/support/bin/answer.py?answer=118653&cbid=1lrq0hbytvqhp&src=cb&lev=answer) 
     139  * [ Google Video New Features ](/support/bin/answer.py?answer=93298&cbid=fp0ggy9q2ikv&src=cb&lev=answer) 
     140  * [ How do I download a video to my Sony PlayStation Portable (PSP)? ](/support/bin/answer.py?answer=32187&cbid=2p4qnawsemt3&src=cb&lev=answer) 
    141141 
    142142##  Help resources  
    …… 
    158158Read the latest news & updates  
    159159 
    160 ** Tell us how we're doing: ** Please [ answer a few questions ]() about your experience to help us improve our Help Center.  
    161  
    162160[ Video ](http://video.google.com/) - [ Contacting Us ](/support/bin/request.py) - [ Help with other Google products ](http://www.google.com/support/?hl=en) -  Change Language:  Česky  Deutsch  English (US)‎ Espanol (Espana)‎ Francais  Italiano  Nederlands  Polski  Portugues (Brasil)‎ Svenska  Русский  中文（简体）‎ 日本語  한국어  
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    r566 r567  
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    112   * [ Submit your site's video content ](/support/bin/answer.py?answer=118653&cbid=-wpnj9nuf1nm9&src=cb&lev=answer) 
    113   * [ How do I download a video to my iPod? ](/support/bin/answer.py?answer=32186&cbid=-jud8mlpek1u8&src=cb&lev=answer) 
    114   * [ How do I download a video to my Sony PlayStation Portable (PSP)? ](/support/bin/answer.py?answer=32187&cbid=rj7a7vgkssuc&src=cb&lev=answer) 
     110  * [ Content Identification ](/support/bin/answer.py?answer=82734&cbid=xtdigc995k60&src=cb&lev=answer) 
     111  * [ Why can't I play this video in my browser? ](/support/bin/answer.py?answer=59221&cbid=-r7b8hg1yl1sx&src=cb&lev=answer) 
     112  * [ Submit your site's video content ](/support/bin/answer.py?answer=118653&cbid=106a4k23gv9p3&src=cb&lev=answer) 
     113  * [ How do I download a video to my iPod? ](/support/bin/answer.py?answer=32186&cbid=-u830dghh38om&src=cb&lev=answer) 
     114  * [ How do I download a video to my Sony PlayStation Portable (PSP)? ](/support/bin/answer.py?answer=32187&cbid=sgqdagn1vgey&src=cb&lev=answer) 
    115115 
    116116##  Help resources  
    …… 
    132132Read the latest news & updates  
    133133 
    134 ** Tell us how we're doing: ** Please [ answer a few questions ]() about your experience to help us improve our Help Center.  
    135  
    136134[ Video ](http://video.google.com/) - [ Contacting Us ](/support/bin/request.py) - [ Help with other Google products ](http://www.google.com/support/?hl=en) -  Change Language:  Česky  Deutsch  English (US)‎ Espanol (Espana)‎ Francais  Italiano  Nederlands  Polski  Portugues (Brasil)‎ Svenska  Русский  中文（简体）‎ 日本語  한국어  
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  • sixapart/www.livejournal.com/legal/privacy.bml

    r566 r567  
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