Changeset 558
- Timestamp:
- 11/26/2009 11:44:38 AM (8 months ago)
- Files:
-
- google/www.google.com/privacy.html (modified) (1 diff)
- google/www.google.com/privacy_faq.html (modified) (2 diffs)
- google/www.google.com/privacypolicy.html (modified) (2 diffs)
Legend:
- Unmodified
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google/www.google.com/privacy.html
r548 r558 1 [ ](/) 2 ** Google Privacy Center ** 1 Google Privacy Center 3 2 4 [ Home ](/) 5 6 [ About Google ](about.html) 7 8 ** Privacy Highlights ** 9 10 [ Privacy Policy ](privacypolicy.html) 11 12 [ Privacy FAQ ](privacy_faq.html) 13 14 [ Terms of Service ](terms_of_service.html) 15 16 17 More privacy info: 18 * [ 3D Warehouse ](http://www.google.com/intl/en/sketchup/3dwh/privacy.html) 19 * [ Desktop ](http://desktop.google.com/privacypolicy.html) 20 * [ Docs ](http://www.google.com/google-d-s/privacy.html) 21 * [ Gmail ](http://gmail.google.com/gmail/help/privacy.html) 22 * [ GOOG-411 ](http://labs.google.com/goog411/) 23 * [ Groups ](http://groups-beta.google.com/googlegroups/privacy.html) 24 * [ Maps ](http://maps.google.com/help/privacy_maps.html) 25 * [ Mobile ](http://mobile.google.com/privacy.html) 26 * [ Orkut ](http://www.orkut.com/privacy.aspx) 27 * [ iGoogle ](http://www.google.com/help/privacy_fusionph.html) 28 * [ Personalized Search ](http://www.google.com/searchhistory/privacy.html) 29 * [ Postini ](http://postini.com/legal/privacy.php) 30 * [ Store ](http://www.googlestore.com/privacy.asp) 31 * [ Talk ](http://www.google.com/talk/privacy.html) 32 * [ Test Ad Server ](http://www.google.com/ads/gcc_privacy.html) 33 * [ Toolbar for IE ](http://www.google.com/support/toolbar/?quick=privacy) 34 * [ Toolbar for Firefox ](http://www.google.com/support/toolbar/?quick=privacy&v=2.0f) 35 * [ Video Player ](http://video.google.com/support/bin/answer.py?answer=32170&topic=1490) 36 * [ Web Accelerator ](http://webaccelerator.google.com/privacy.html) 37 * [ YouTube ](http://www.youtube.com/t/privacy) 38 3 # [ ](/) Privacy Center 39 4 5 Search 40 6 41 _ Find on this site: _ 42 7 * Privacy Center 43 8 9 * [ Privacy Policy ](privacypolicy.html) 10 * [ FAQ ](privacy_faq.html) 11 * [ Blog posts ](privacy_blogs.html) 12 * [ Videos ](http://www.youtube.com/user/googleprivacy) 44 13 45 14 * Privacy Tools 46 15 47 ** Google Privacy Policy Highlights ** 16 * [ Dashboard ](https://www.google.com/dashboard) 17 * [ Ads Preferences Manager ](/ads/preferences/) 48 18 49 October 14, 2005 19 * [ Terms of Service ](/accounts/TOS) 50 20 51 At Google we recognize that privacy is important. This document outlines the types of personal information we receive and collect when you use Google's services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.21 ## Transparency and Choice 52 22 53 ** Scope ** 23 At Google, we are keenly aware of the trust you place in us and our responsibility to protect your privacy. As part of this responsibility, we let you know what information we collect when you use our products and services, why we collect it and how we use it to improve your experience. 54 24 55 Th is notice offers highlights of the full [ Google Privacy Policy ](privacypolicy.html) , which describes in detail the privacy practices that apply to Google's products, services and websites worldwide (collectively, Google's "services"). You can also get more information about the privacy practices for specific Google services in the navigation bar to the left of this notice.25 The Privacy Center was created to provide you with easy-to-understand information about our products and policies to help you make more informed choices about which products you use, how to use them, and what information you provide to us. 56 26 57 ** Personal information and other data we collect ** 27 ### Privacy policies 58 28 59 * Google collects [ personal information ](privacy_faq.html#personalinfo) when you register for a Google service or otherwise voluntarily provide such information. We may combine personal information collected from you with information from other Google services or third parties to provide a better user experience, including customizing content for you. 60 * Google uses [ cookies ](privacy_faq.html#cookie) and other technologies to enhance your online experience and to learn about how you use Google services in order to improve the quality of our services. 61 * Google's servers automatically record information when you visit our website or use some of our products, including the URL, IP address, browser type and language, and the date and time of your request. 62 * [ Read more ](privacypolicy.html#information) in the full privacy policy. 29 [ ** Google's Privacy Policy ** ](privacypolicy.html) describes how we treat personal information when you use Google's products and services. 63 30 64 ** Uses ** 31 The following statements explain specific privacy practices with respect to certain products and services: 65 32 66 * We may use personal information to provide the services you've requested, including services that display customized content and advertising. 67 * We may also use personal information for auditing, research and analysis to operate and improve Google technologies and services. 68 * We may share [ aggregated non-personal information ](privacy_faq.html#aggregatedinfo) with third parties outside of Google. 69 * When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures. 70 * We may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services. 71 * Google processes personal information on our servers in the United States of America and in other countries. In some cases, we process personal information on a server outside your own country. 72 * [ Read more ](privacypolicy.html#information) in the full privacy policy. 33 * [ 3D Warehouse ](/intl/en/sketchup/3dwh/privacy.html) 34 * [ Advertising ](privacy_ads.html) 35 * [ Affiliate Network ](/ads/affiliatenetwork/privacy.html) 36 * [ App Engine ](http://code.google.com/appengine/privacy.html) 37 * [ Apps ](/a/help/intl/en/users/privacy.html) 38 * [ Blogger ](http://www.blogger.com/privacy) 39 * [ Calendar ](/googlecalendar/privacy_policy.html) 40 * [ Checkout ](https://checkout.google.com/files/privacy.html) 41 * [ Chrome ](/chrome/intl/en/privacy.html) 42 * [ Chrome Frame ](/chromeframe/intl/en/privacy.html) 43 * [ Comparison ads ](/comparisonads/privacy.html) 73 44 74 ** Your choices ** 45 * [ Desktop ](http://desktop.google.com/privacypolicy.html) 46 * [ Docs ](/google-d-s/privacy.html) 47 * [ Firefox Extensions ](/tools/firefox/extensions_privacy.html) 48 * [ Gears ](http://gears.google.com/privacy.html) 49 * [ Gmail ](http://mail.google.com/mail/help/intl/en/privacy.html) 50 * [ GOOG-411 ](/goog411/privacy.html) 51 * [ Google Web Toolkit ](http://code.google.com/webtoolkit/privacy.html) 52 * [ Groups ](http://groups-beta.google.com/googlegroups/privacy.html) 53 * [ Health ](/intl/en-US/health/about/privacy.html) 54 * [ iGoogle ](/help/privacy_fusionph.html) 55 * [ Knol ](https://knol.google.com/k/knol-help/-/si57lahl1w25/15#view) 75 56 76 * We offer you choices when we ask for personal information, whenever reasonably possible. You can find more information about your choices in the privacy notices or FAQs for specific services. 77 * You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result. 78 * We make good faith efforts to provide you access to your personal information upon request and to let you correct such data if it is inaccurate and delete it, when reasonably possible. 79 * [ Read more ](privacypolicy.html#infochoices) in the full privacy policy. 57 * [ Location Service in Firefox ](privacy-lsf.html) 58 * [ Maps ](http://maps.google.com/help/privacy_maps.html) 59 * [ Mobile ](http://mobile.google.com/privacy.html) 60 * [ Moderator ](privacy_moderator.html) 61 * [ O3D ](http://tools.google.com/dlpage/res/o3d/en/o3d_privacy_notice.html) 62 * [ Orkut ](http://www.orkut.com/privacy.aspx) 63 * [ Personalized Search ](/searchhistory/privacy.html) 64 * [ Picasa ](http://picasa.google.com/web/privacy.html) 65 * [ Postini ](/a/help/intl/en/security/terms/new_privacy.html) 66 * [ Safe Browsing ](/intl/en_us/privacy_browsing.html) 80 67 81 ** More information ** 68 * [ Sites ](http://www.google.com/sites/help/intl/en/privacy_policy.html) 69 * [ Store ](http://www.googlestore.com/shop.axd/PrivacyPolicy) 70 * [ T-Mobile G1 ](/mobile/android/privacy.html) 71 * [ Talk ](/talk/privacy.html) 72 * [ Tasks ](/mail/help/tasks/privacy.html) 73 * [ Toolbar ](/support/toolbar/?quick=privacy) 74 * [ Trader ](http://www.gstatic.com/marketplace-connect/html/en/privacy-policy.html) 75 * [ Voice ](https://www.google.com/voice/help/privacy) 76 * [ Web Accelerator ](http://webaccelerator.google.com/privacy.html) 77 * [ YouTube ](http://www.youtube.com/t/privacy) 82 78 83 For information about specific Google services, please check the relevant privacy notice in the navigation bar to the left, or check out the [ Google Help ](http://www.google.com/support) page. Google is a member of the EU/US Safe Harbor Program. 79 (c)2009 Google - [ About Google ](/intl/en/about.html) - [ Feedback ](/support/bin/request.py?form_type=user&stage=fm&user_type=user&contact_type=privacy&hl=en) 84 80 85 For more information about our privacy practices, go to the full privacy policy. If you have additional questions regarding your privacy and Google, please contact us [ here ](http://www.google.com/support/bin/request.py?contact_type=privacy) . Please note that we will not respond to inquiries not related to Google's Privacy Policy.86 87 88 89 (c)2008 Google - [ Home ](/) - [ About Google ](/about.html) - [ Privacy Policy ](privacy.html) - [ Terms of Service ](terms_of_service.html)90 google/www.google.com/privacy_faq.html
r548 r558 1 [ ](/) 2 ** Google Privacy Center ** 1 Privacy FAQ - Google Privacy Center 3 2 4 [ Home ](/) 5 6 [ About Google ](about.html) 7 8 [ Privacy Highlights ](privacy.html) 9 10 [ Privacy Policy ](privacypolicy.html) 11 12 ** Privacy FAQ ** 13 14 [ Terms of Service ](terms_of_service.html) 15 16 17 More privacy info: 18 * [ 3D Warehouse ](http://sketchup.google.com/3dwarehouse/en/privacy.html) 19 * [ Desktop ](http://desktop.google.com/privacypolicy.html) 20 * [ Gmail ](http://gmail.google.com/gmail/help/privacy.html) 21 * [ GOOG-411 ](http://labs.google.com/goog411/) 22 * [ Groups ](http://groups-beta.google.com/googlegroups/privacy.html) 23 * [ Mobile ](http://mobile.google.com/privacy.html) 24 * [ Orkut ](http://www.orkut.com/privacy.aspx) 25 * [ Personalized Homepage ](http://www.google.com/help/privacy_fusionph.html) 26 * [ Personalized Search ](http://www.google.com/searchhistory/privacy.html) 27 * [ Postini ](http://postini.com/legal/privacy.php) 28 * [ Store ](http://www.googlestore.com/privacy.asp) 29 * [ Talk ](http://www.google.com/talk/privacy.html) 30 * [ Toolbar for IE ](http://www.google.com/support/toolbar/?quick=privacy) 31 * [ Toolbar for Firefox ](http://www.google.com/support/toolbar/?quick=privacy&v=2.0f) 32 * [ Video Player ](http://video.google.com/support/bin/answer.py?answer=32170&topic=1490) 33 * [ Web Accelerator ](http://webaccelerator.google.com/privacy.html) 34 3 # [ ](/) Privacy Center 35 4 5 Search 36 6 37 _ Find on this site: _ 38 7 * [ Privacy Center ](privacy.html) 39 8 9 * [ Privacy Policy ](privacypolicy.html) 10 * FAQ 11 * [ Blog posts ](privacy_blogs.html) 12 * [ Videos ](http://www.youtube.com/user/googleprivacy) 40 13 41 14 * Privacy Tools 42 15 43 ** Google Privacy FAQ ** 16 * [ Dashboard ](https://www.google.com/dashboard) 17 * [ Ads Preferences Manager ](/ads/preferences/) 44 18 45 ** 1. What is personal information? ** 19 * [ Terms of Service ](/accounts/TOS) 20 21 ## Privacy FAQ 22 23 1. [ How does Google protect user privacy? ](#toc-protect) 24 2. [ Why does Google store search engine logs data? ](#toc-store) 25 3. [ Why are logs kept before being anonymized? ](#toc-anonymize) 26 4. [ How can I remove information about myself from Google's search results? ](#toc-remove) 27 5. [ Does Google use cookies? ](#toc-cookies) 28 6. [ What happens when different privacy laws in different countries conflict? ](#toc-privacy-laws) 29 7. [ I have targeted ads on Gmail - is someone actually looking at what I write to match the ads with my emails? ](#toc-mail-ads) 30 8. [ Where does Google get the images in Google Earth and how does it protect my privacy? ](#toc-earth-images) 31 9. [ Street View captures images of people on the street? Is that legal? ](#toc-street-view-images) 32 10. [ Is privacy possible on social networking sites, like Orkut? ](#toc-orkut-privacy) 33 11. [ How does Google Health protect the privacy of users' health information? ](#toc-health-privacy) 34 12. [ How can I contact Google if I have a privacy question or complaint? ](#toc-contact) 35 13. [ Key terms ](#toc-terms) 36 37 1. [ Personal information ](#toc-terms-personal-info) 38 2. [ Google Account ](#toc-terms-account) 39 3. [ Cookie ](#toc-terms-cookie) 40 4. [ IP address ](#toc-terms-ip) 41 5. [ Server logs ](#toc-terms-server-logs) 42 6. [ Sensitive information ](#toc-terms-sensitive-info) 43 7. [ Aggregated non-personal information ](#toc-terms-aggregated-info) 44 8. [ URLs and embedded information ](#toc-terms-urls) 45 46 ### How does Google protect user privacy? 47 48 At Google, we are keenly aware of the trust our users place in us, and our responsibility to protect their privacy. We believe transparency and choice are the foundations of privacy. We strive to let users know what information we collect when they use our products and services, and give users meaningful choices about what information they provide to Google and to others. 49 50 ### Why does Google store search engine logs data? 51 52 We store this data for a number of reasons, the most important of which are to improve our search results and to maintain the security of our systems. Analyzing logs data is an important tool in helping our engineers refine search quality and build helpful new services. Take the example of Google Spell Checker. Google's spell checking software automatically looks at a user's query and checks to see if that user is using the most common version of the word's spelling. If we calculate that a user is likely to get more relevant search results with an alternative spelling, we'll ask "Did you mean: (more common spelling)?" In order to provide this service, we study the data in our logs. Logs data also helps us improve our search results. If we know that users are clicking on the #1 result, we know we're probably doing something right, and if they're hitting next page or reformulating their query, we're probably doing something wrong. In addition, logs data helps us prevent against fraud and other abuses, like phishing, scripting attacks, and spam, including query click spam and ads click spam. 53 54 ### Why are logs kept before being anonymized? 55 56 We strike a reasonable balance between the competing pressures we face, such as the privacy of our users, the security of our systems and the need for innovation. We believe anonymizing IP addresses after 9 months and cookies after 18 months strikes the right balance. 57 58 ### How can I remove information about myself from Google's search results? 59 60 Like all search engines, Google is a reflection of the content and information that is available on the Internet. Search engines do not have the ability to remove content directly from the Internet, so removing content from Google or another search engine would still leave the original content that exists on the Web. The best thing for users who want content removed from the Internet to do is contact the webmaster of the page or the Internet hosting companies hosting the content to find out their content removal policies. Once content has been removed from a website where it appeared and Google's search engine crawl has visited the page again, the information will no longer appear in Google's search results. We do offer tools to help users with [ urgent removal requests ](http://www.google.com/support/webmasters/bin/answer.py?answer=508&topic=8459) . 61 62 ### Does Google use cookies? 63 64 Yes, like most web sites and search engines, Google uses cookies in order to provide services and advertising to our users, and to improve the user experience. Cookies record users' preferences, like whether they want their results in English or French, and if they've selected a safe search filter. Without them, Google wouldn't be able to remember what different people like. Most users don't want to re-set their computers every time they log on. Users who do not want to receive cookies can set their browsers to notify them when cookies are sent, refuse cookies from certain web sites, refuse cookies altogether, or delete cookies from their browser. Google's search engine works without cookies, though a user may lose some functionality if they disable cookies. 65 66 ### What happens when different privacy laws in different countries conflict? 67 68 Our privacy policies are drafted to comply with the privacy laws in all the countries where we do business. 69 70 ### I have targeted ads on Gmail - is someone actually looking at what I write to match the ads with my emails? 71 72 Like most email services, Gmail uses software to scan emails for viruses and to filter out spam. Google uses this same kind of software to scan for keywords in users' emails which we can then use to match ads. When a user opens an email message, computers scan the text and then instantaneously display relevant information that is matched to the text of the message. Once the message is closed, ads are no longer displayed. The whole process is automated and involves no humans. 73 74 ### Where does Google get the images in Google Earth and how does it protect my privacy? 75 76 Google Earth uses satellite and aerial imagery to provide users with views of locations around the globe. Google licenses or purchases this imagery from government and private sector providers that make this imagery available commercially. In addition, anyone who flies above or drives by a piece of property will see similar images. The resolution of this imagery does not typically permit the identification of individuals, and the images are not real-time, so they do not capture current activities. There are different laws in different countries about what imagery can and cannot be commercially distributed or published and we respect those laws. Where buildings are blurred on Google Earth - for example the Royal Palace in the Netherlands - this is done by the supplier that provided the images to Google. 77 78 ### Street View captures images of people on the street? Is that legal? 79 80 Street View only features imagery taken in public locations. This imagery is no different from what any person can readily capture or see walking down the street. While Street View enables people to easily find, discover, and plan activities relevant to a location, we respect the fact that people may not want imagery they feel is objectionable featured on the service. We recently incorporated face-blurring into Street View using state-of-the-art technology. We also provide easily accessible tools for flagging inappropriate or sensitive imagery for blurring or removal. Each Street View imagery bubble contains a link to "Street View Help" where users can report objectionable images. We routinely review these takedown requests and act quickly to remove objectionable imagery. 81 82 ### Is privacy possible on social networking sites, like Orkut? 83 84 Orkut provides robust sharing controls that allow users to restrict who can view their profile and other information they choose to post. When users create an orkut profile, there is a "golden key" icon that allows users to choose who can view their profile - whether it be friends, family members, friends of friends, or the entire orkut community. Users can change their sharing settings and edit information in their profile at any time. 85 86 ### How does Google Health protect the privacy of users' health information? 87 88 Our users control access to their health information when they use Google Health. It's up to each user to choose who views or adds information to their Google Health profile, and users can revoke access at any time. We also allow users to view all of the activity on their accounts so they can ensure that only the people and services to whom they've granted access can view their profiles or add information to them. We do not sell user health data and will not share it with others unless our users explicitly authorize us to do so, except in the limited circumstances described in our Privacy Policy, such as when we're required to do so by law. 89 90 ### How can I contact Google if I have a privacy question or complaint? 91 92 If users have any additional questions or concerns they can contact us any time [ through this website ](http://www.google.com/support/bin/request.py?contact_type=privacy) . 93 94 People can also write to: Privacy Matters 95 c/o Google Inc. 96 1600 Amphitheatre Parkway 97 Mountain View, California, 94043 98 USA 99 100 ### Key terms 101 102 #### Personal information 46 103 47 104 "Personal information" is information that you provide to us which personally identifies you, such as your name, email address or billing information, or other data which can be reasonably linked to such information by Google. 48 105 49 ** 2. What is a Google Account? ** 106 #### Google Account 50 107 51 You may access some of our services by signing up for a [ Google Account ]( https://www.google.com/accounts) and providing us with some personal information (typically your name, email address and a password). This account information will be used to authenticate you when you access Google services and protect your account from unauthorized access by others. We may share personal information among our various services in order to customize content and enhance our services for you. No account information is shared with anyone other than Google except as specified in the Privacy Policy or with your consent.108 You may access some of our services by signing up for a [ Google Account ](/accounts/) and providing us with some personal information (typically your name, email address and a password). This account information will be used to authenticate you when you access Google services and protect your account from unauthorized access by others. We may share personal information among our various services in order to customize content and enhance our services for you. No account information is shared with anyone other than Google except as specified in the Privacy Policy or with your consent. 52 109 53 110 You can edit or terminate your account at any time through your Google Account settings. 54 111 55 ** 3. What is a cookie? ** 112 #### Cookie 56 113 57 114 A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. 58 115 59 ** 4. What are server logs? ** 116 #### IP address 117 118 Every computer connected to the Internet is assigned a unique number known as an Internet protocol (IP) address. Since these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country from which a computer is connecting to the Internet. 119 120 #### Server logs 60 121 61 122 Like most Web sites, our servers automatically record the page requests made when users visit our sites. These "server logs" typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. 62 123 63 124 Here is an example of a typical log entry where the search is for "cars", followed by a breakdown of its parts: 125 126 127 123.45.67.89 - 25/Mar/2003 10:15:32 - 128 http://www.google.com/search?q=cars - 129 Firefox 1.0.7; Windows NT 5.1 - 740674ce2123e969 130 64 131 65 123.45.67.89 - 25/Mar/2003 10:15:32 - http://www.google.com/search?q=cars - Firefox 1.0.7; Windows NT 5.1 - 740674ce2123e969 132 * ` 123.45.67.89 ` is the Internet Protocol address assigned to the user by the user's ISP; depending on the user's service, a different address may be assigned to the user by their service provider each time they connect to the Internet; 133 * ` 25/Mar/2003 10:15:32 ` is the date and time of the query; 134 * [ ` http://www.google.com/search?q=cars ` ](http://www.google.com/search?q=cars) is the requested URL, including the search query; 135 * ` Firefox 1.0.7; Windows NT 5.1 ` is the browser and operating system being used; and 136 * ` 740674ce2123a969 ` is the unique cookie ID assigned to this particular computer the first time it visited Google. (Cookies can be deleted by users. If the user has deleted the cookie from the computer since the last time s/he visited Google, then it will be the unique cookie ID assigned to the user the next time s/he visits Google from that particular computer). 66 137 67 * 123.45.67.89 is the Internet Protocol address assigned to the user by the user's ISP; depending on the user's service, a different address may be assigned to the user by their service provider each time they connect to the Internet; 68 * 25/Mar/2003 10:15:32 is the date and time of the query; 69 * http://www.google.com/search?q=cars is the requested URL, including the search query; 70 * Firefox 1.0.7; Windows NT 5.1 is the browser and operating system being used; and 71 * 740674ce2123a969 is the unique cookie ID assigned to this particular computer the first time it visited Google. (Cookies can be deleted by users. If the user has deleted the cookie from the computer since the last time s/he visited Google, then it will be the unique cookie ID assigned to the user the next time s/he visits Google from that particular computer). 72 73 ** 5. What information does Google receive if I click on a link displayed on Google? ** 74 75 When you click on a link displayed on Google, the fact that you clicked on the link may be sent to Google. In this way, Google is able to record information about how you use our site and services. 76 77 We use this information to improve the quality of our services and for other business purposes. For example, Google can use this information to determine how often users are satisfied with the first result of a query and how often they proceed to later results. Similarly, Google can use this information to determine how many times an advertisement is clicked in order to calculate how much the advertiser should be charged. 78 79 ** 6. What is sensitive information? ** 138 #### Sensitive information 80 139 81 140 "Sensitive personal information" includes information we know to be related to confidential medical information, racial or ethnic origins, political or religious beliefs or sexuality and tied to personal information. 82 141 83 ** 7. What is aggregated non-personal information? ** 142 #### Aggregated non-personal information 84 143 85 "Aggregate non-personal information" is information that is recorded about users and collected into groups so that it no longer reflects or references an individually identifiable user.144 "Aggregated non-personal information" is information that is recorded about users and collected into groups so that it no longer reflects or references an individually identifiable user. 86 145 87 ** 8. URLs and embedded information ** 146 #### URLs and embedded information 88 147 89 148 Some of our services, including Google Toolbar and Google Web Accelerator, send the uniform resource locators ("URLs") of web pages that you request to Google. When you use these services, Google will receive and store the URL sent by the web sites you visit, including any personal information inserted into those URLs by the web site operator. Some Google services (such as Google Toolbar) enable you to opt-in or opt-out of sending URLs to Google, while for others (such as Google Web Accelerator) the sending of URLs to Google is intrinsic to the service. When you sign up for any such service, you will be informed clearly that the service sends URLs to Google, and whether and how you can opt-in or opt-out. … … 91 150 For example, when you submit information to a web page (such as a user login ID or registration information), the operator of that web site may "embed" that information - including personal information - into its URL (typically, after a question mark ("?") in the URL). When the URL is transmitted to Google, our servers automatically store the URL, including any personal information that has been embedded after the question mark. Google does not exercise any control over these web sites or whether they embed personal information into URLs. 92 151 93 ** 9. What protections do I have against intrusions by the government into my use of Google services? ** 152 (c)2009 Google - [ About Google ](/intl/en/about.html) - [ Feedback ](/support/bin/request.py?form_type=user&stage=fm&user_type=user&contact_type=privacy&hl=en) 94 153 95 Google does comply with valid legal process, such as search warrants, court orders, or subpoenas seeking personal information. These same processes apply to all law-abiding companies. As has always been the case, the primary protections you have against intrusions by the government are the laws that apply to where you live.96 97 For information about specific Google services, please check the relevant privacy notice in the navigation bar to the left, or check out the [ Google Help ](http://www.google.com/support/) page. Google is a member of the EU/US Safe Harbor Program.98 99 For more information about our privacy practices, go to the full privacy policy. If you have additional questions regarding your privacy and Google, please [ contact us here ](http://www.google.com/support/bin/request.py?contact_type=privacy) . Please note that we will not respond to inquiries not related to Google's Privacy Policy.100 101 102 103 (c)2008 Google - [ Home ](/) - [ About Google ](/about.html) - [ Privacy Policy ](privacy.html) - [ Terms of Service ](terms_of_service.html)104 google/www.google.com/privacypolicy.html
r548 r558 1 [ ](/) 2 ** Google Privacy Center ** 1 Privacy Policy - Google Privacy Center 3 2 4 [ Home ](/) 5 6 [ About Google ](about.html) 7 8 [ Privacy Highlights ](privacy.html) 9 10 ** Privacy Policy ** 11 12 [ Privacy FAQ ](privacy_faq.html) 13 14 [ Terms of Service ](terms_of_service.html) 15 16 17 More privacy info: 18 * [ 3D Warehouse ](http://sketchup.google.com/3dwarehouse/en/privacy.html) 19 * [ Apps ](http://www.google.com/a/help/intl/en/users/privacy.html) 20 * [ Calendar ](http://www.google.com/googlecalendar/privacy_policy.html) 21 * [ Desktop ](http://desktop.google.com/privacypolicy.html) 22 * [ Gmail ](http://gmail.google.com/gmail/help/privacy.html) 23 * [ GOOG-411 ](http://www.google.com/goog411/privacy.html) 24 * [ Groups ](http://groups-beta.google.com/googlegroups/privacy.html) 25 * [ Mobile ](http://mobile.google.com/privacy.html) 26 * [ Orkut ](http://www.orkut.com/privacy.aspx) 27 * [ Personalized Homepage ](http://www.google.com/help/privacy_fusionph.html) 28 * [ Personalized Search ](http://www.google.com/searchhistory/privacy.html) 29 * [ Postini ](http://postini.com/legal/privacy.php) 30 * [ Store ](http://www.googlestore.com/privacy.asp) 31 * [ Talk ](http://www.google.com/talk/privacy.html) 32 * [ Toolbar for IE ](http://www.google.com/support/toolbar/?quick=privacy) 33 * [ Toolbar for Firefox ](http://www.google.com/support/toolbar/?quick=privacy&v=2.0f) 34 * [ Video Player ](http://video.google.com/support/bin/answer.py?answer=32170&topic=1490) 35 * [ Web Accelerator ](http://webaccelerator.google.com/privacy.html) 36 3 # [ ](/) Privacy Center 37 4 5 Search 38 6 39 _ Find on this site: _ 40 7 * [ Privacy Center ](privacy.html) 41 8 9 * Privacy Policy 10 * [ FAQ ](privacy_faq.html) 11 * [ Blog posts ](privacy_blogs.html) 12 * [ Videos ](http://www.youtube.com/user/googleprivacy) 42 13 43 14 * Privacy Tools 44 15 45 ** Google Privacy Policy ** 16 * [ Dashboard ](https://www.google.com/dashboard) 17 * [ Ads Preferences Manager ](/ads/preferences/) 46 18 47 October 14, 2005 19 * [ Terms of Service ](/accounts/TOS) 48 20 49 At Google we recognize that privacy is important. This Policy applies to all of the [ products, services and websites ](options) offered by Google Inc. or its subsidiaries or affiliated companies (collectively, Google's "services"). In addition, where more detailed information is needed to explain our privacy practices, we post separate privacy notices to describe how particular services process [ personal information ](privacy_faq.html#personalinfo) , which are accessible from the navigation bar to the left of this notice.21 ## Privacy Policy 50 22 51 Google adheres to the US safe harbor privacy principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement, and is registered with the [ U.S. Department of Commerce's safe harbor program ](http://www.export.gov/safeharbor) .23 Last modified: March 11, 2009 ( [ view archived versions ](privacy_archive.html) ) 52 24 53 If you have any questions about this Policy, please feel free to [ contact us ](/support/bin/request.py?form_type=user&stage=fm&user_type=user&contact_type=privacy&hl=en) through our website or write to us at Privacy Matters, c/o Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043 USA.25 At Google we recognize that privacy is important. This Privacy Policy applies to all of the [ products, services and websites ](/options/) offered by Google Inc. or its subsidiaries or affiliated companies except DoubleClick ( [ DoubleClick Privacy Policy ](http://www.doubleclick.com/privacy/) ) and Postini ( [ Postini Privacy Policy ](/a/help/intl/en/security/terms/new_privacy.html) ); collectively, Google's "services." In addition, where more detailed information is needed to explain our privacy practices, we post supplementary privacy notices to describe how particular services process [ personal information ](privacy_faq.html#toc-terms-personal-info) . These notices can be found in the [ Google Privacy Center ](privacy.html) . 54 26 55 ** Information we collect and how we use it: ** 27 Google adheres to the US Safe Harbor Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement, and is registered with the [ U.S. Department of Commerce's Safe Harbor Program ](http://www.export.gov/safeharbor/) . 28 29 If you have any questions about this Privacy Policy, please feel free to [ contact us ](/support/bin/request.py?form_type=user&stage=fm&user_type=user&contact_type=privacy&hl=en) through our website or write to us at Privacy Matters 30 c/o Google Inc. 31 1600 Amphitheatre Parkway 32 Mountain View, California, 94043 33 USA 34 35 ### Information we collect and how we use it 56 36 57 37 We offer a number of services that do not require you to register for an account or provide any personal information to us, such as Google Search. In order to provide our full range of services, we may collect the following types of information: 58 38 59 * ** Information you provide ** - When you sign up for a [ Google Account ](privacy_faq.html#account) or other Google service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services, such as our advertising programs, we also request credit card or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other Google services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information. 60 39 * ** Information you provide ** - When you sign up for a [ Google Account ](privacy_faq.html#toc-terms-account) or other Google service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services, such as our advertising programs, we also request credit card or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other Google services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information. 40 * ** Cookies ** - When you visit Google, we send one or more cookies - a small file containing a string of characters - to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. Google also uses cookies in its advertising services to help advertisers and publishers serve and manage ads across the web. We may set one or more cookies in your browser when you visit a website, including Google sites that use our advertising cookies, and view or click on an ad supported by Google's advertising services. 41 * ** Log information ** - When you access Google services, our servers automatically record information that your browser sends whenever you visit a website. These [ server logs ](privacy_faq.html#toc-terms-server-logs) may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. 42 * ** User communications ** - When you send email or other communications to Google, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. 43 * ** Affiliated Google Services on other sites ** - We offer some of our services on or through other web sites. Personal information that you provide to those sites may be sent to Google in order to deliver the service. We process such information under this Privacy Policy. The affiliated sites through which our services are offered may have different privacy practices and we encourage you to read their privacy policies. 44 * ** Gadgets ** - Google may make available third party applications through its services. The information collected by Google when you enable a gadget or other application is processed under this Privacy Policy. Information collected by the application or gadget provider is governed by their privacy policies. 45 * ** Location data ** - Google offers location-enabled services, such as Google Maps for mobile. If you use those services, Google may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID). 46 * ** Links ** - Google may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising. Read more information about [ links and redirected URLs ](privacy_faq.html#toc-terms-urls) . 47 * ** Other sites ** - This Privacy Policy applies to Google services only. We do not exercise control over the sites displayed as search results, sites that include Google applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. 61 48 62 * ** Google cookies ** - When you visit Google, we send one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, such as how people search. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Google features and services may not function properly if your cookies are disabled. 63 49 Google only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include: 64 50 65 * ** Log information ** - When you use Google services, our servers automatically record information that your browser sends whenever you visit a website. These [ server logs ](privacy_faq.html#serverlogs) may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. 66 67 68 * ** User communications ** - When you send email or other communication to Google, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. 69 70 71 * ** Affiliated sites ** - We offer some of our services in connection with other web sites. Personal information that you provide to those sites may be sent to Google in order to deliver the service. We process such information in accordance with this Policy. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies. 72 73 74 * ** Links ** - Google may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising. For more information about links and redirected URLs, please see our [ FAQs ](privacy_faq.html#urls) . 75 76 77 * ** Other sites ** - This Privacy Policy applies to web sites and services that are owned and operated by Google. We do not exercise control over the sites displayed as search results or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. 78 79 Google only processes personal information for the purposes described in the applicable Privacy Policy and/or privacy notice for specific services. In addition to the above, such purposes include: 80 81 * Providing our products and services to users, including the display of customized content and advertising; 51 * Providing our services, including the display of customized content and advertising; 82 52 * Auditing, research and analysis in order to maintain, protect and improve our services; 83 * Ensuring the technical functioning of our network; and 53 * Ensuring the technical functioning of our network; 54 * Protecting the rights or property of Google or our users; and 84 55 * Developing new services. 85 56 86 You can find more information about how we process personal information by referring to the privacy notices for particular services.57 You can find more information about how we process personal information by referring to the supplementary privacy notices for particular services. 87 58 88 59 Google processes personal information on our servers in the United States of America and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners. 89 60 90 ** Choices for personal information ** 61 ### Choices for personal information 91 62 92 63 When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use. 93 64 94 If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use [ sensitive information ](privacy_faq.html#sensitiveinfo) for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained your prior consent. 65 If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use [ sensitive information ](privacy_faq.html#toc-terms-sensitive-info) for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent. 66 67 Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Google features and services may not function properly if your cookies are disabled. 68 69 Google uses the [ DoubleClick advertising cookie ](http://www.doubleclick.com/privacy/dart_adserving.aspx) on AdSense partner sites and certain Google services to help advertisers and publishers serve and manage ads across the web. You can view, edit, and manage your ads preferences associated with this cookie by accessing the [ Ads Preferences Manager ](/ads/preferences/) . In addition, you may choose to opt out of the DoubleClick cookie at any time by using [ DoubleClick's opt-out cookie ](privacy_ads.html) . 95 70 96 71 You can decline to submit personal information to any of our services, in which case Google may not be able to provide those services to you. 97 72 98 ** Information sharing ** 73 ### Information sharing 99 74 100 75 Google only shares personal information with other companies or individuals outside of Google in the following limited circumstances: 101 76 102 77 * We have your consent. We require opt-in consent for the sharing of any sensitive personal information. 103 * We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this P olicy and any other appropriate confidentiality and security measures.104 * We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable [ Terms of Service ](terms_of_service.html) , including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Google, its users or the public as required or permitted by law.78 * We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. 79 * We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Google, its users or the public as required or permitted by law. 105 80 106 If Google becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.81 If Google becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy. 107 82 108 We may share with third parties certain pieces of [ aggregated, non-personal information ](privacy_faq.html# aggregatedinfo) , such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.83 We may share with third parties certain pieces of [ aggregated, non-personal information ](privacy_faq.html#toc-terms-aggregated-info) , such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually. 109 84 110 85 Please contact us at the address below for any additional questions about the management or use of personal data. 111 86 112 ** Information security ** 87 ### Information security 113 88 114 89 We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. … … 116 91 We restrict access to personal information to Google employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. 117 92 118 ** Data integrity ** 93 ### Data integrity 119 94 120 Google processes personal information only for the purposes for which it was collected and in accordance with this P olicy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.95 Google processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary. 121 96 122 ** Accessing and updating personal information ** 97 ### Accessing and updating personal information 123 98 124 99 When you use Google services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users' personal information. We provide the details for these procedures in the specific privacy notices or FAQs for these services. 125 100 126 ** Enforcement ** 101 ### Enforcement 127 102 128 Google regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Google's treatment of personal information by [ contacting us ](/support/bin/request.py?form_type=user&stage=fm&user_type=user&contact_type=privacy&hl=en) through this web site or by writing to us at Privacy Matters, c/o Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043, USA. When we receive formal written complaints at this address, it is Google's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Google and an individual. 103 Google regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Google's treatment of personal information by [ contacting us ](/support/bin/request.py?form_type=user&stage=fm&user_type=user&contact_type=privacy&hl=en) through this web site or by writing to us at Privacy Matters 104 c/o Google Inc. 105 1600 Amphitheatre Parkway 106 Mountain View, California, 94043 107 USA 129 108 130 ** Changes to this policy ** 109 When we receive formal written complaints at this address, it is Google's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Google and an individual. 131 110 132 Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep [ prior versions of this Privacy Policy ](privacy_archive.html) in an archive for your review.111 ### Changes to this Privacy Policy 133 112 134 If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site or at Privacy Matters, c/o Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043, USA.113 Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep [ prior versions ](privacy_archive.html) of this Privacy Policy in an archive for your review. 135 114 136 115 If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at Privacy Matters 116 c/o Google Inc. 117 1600 Amphitheatre Parkway 118 Mountain View, California, 94043 119 USA 137 120 138 (c)200 8 Google - [ Home ](/) - [ About Google ](/about.html) - [ Privacy Policy ](privacy.html) - [ Terms of Service ](terms_of_service.html)121 (c)2009 Google - [ About Google ](/intl/en/about.html) - [ Feedback ](/support/bin/request.py?form_type=user&stage=fm&user_type=user&contact_type=privacy&hl=en) 139 122
